Assistant Director, Operations & Administration

New York University; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

New York University is seeking an Assistant Director, Operations and Administration to oversee administrative and operational workflows in the Department of Technology Management and Innovation. This role involves ensuring quality services to stakeholders and managing core academic operations.

The successful candidate will need 5+ years in higher education operations and a Bachelor's Degree in a related area. The position is hybrid with a salary range of $90,000 to $110,000.

Qualifications

• 5+ years of experience in higher education operations.
• Experience managing budgets in an academic setting.
• Strong ability to evaluate and improve operational processes.

Responsibilities

• Oversee daily administrative, operational, and financial workflows.
• Ensure quality service to all department stakeholders.
• Drive core academic operations within the department.

Skills

Team collaboration

Creative thinking

Attention to detail

Interpersonal communication

Customer service skills

Education

Bachelor's Degree in a related area

Master's Degree in Higher Education Administration

Job description

Posting Details

• Posting Number: 2026-15780
• Location: US-NY-Brooklyn
• Hybrid Remote Work Classification: Hybrid: 60% to 80% Onsite
• Department: Technology Management and Innovation
• School/Division: NYU Tandon School of Engineering (PE1001)
• Compensation Grade: Band 53
• Union: N/A
• Full-Time/Part-Time: Full-Time
• Category: General Office Administration

Position Summary

The Assistant Director, Operations and Administration oversees the daily administrative, operational, and financial workflows in the Department of Technology Management and Innovation. Partnering closely with the Senior Director, Department Chair, and Faculty, this role ensures quality service to all department stakeholders and drives core academic operations in the department—including faculty/researcher contracting/appointments, course scheduling management, communications/social media, department events, space management, budgeting/expense/procurement, and staff/student worker supervision. Serving as a key advisor to departmental leadership, the Assistant Director will evaluate existing policies and procedures, analyze operational data, and execute high‑impact special projects to continuously improve departmental performance.

Qualifications

Required Education: Bachelor's Degree in a related area

Preferred Education: Master's Degree in Higher Education Administration/Student Affairs, or related area

Required Experience: 5+ years experience in higher education, operations, supervision, managing budgets or equivalent combination of education and experience.

Preferred Experience: 5+ years previous work experience in academic department management; academic operations; sponsored research.

Required Skills, Knowledge and Abilities: Must demonstrate the ability to work as a team member; to think creatively; and to evaluate and improve existing process and procedures. Must have strong and polished interpersonal, written, and oral communication skills. Must be able to comprehend and follow a diverse set of verbally communicated operational procedures with little guidance or training, self‑manageable. Must be comfortable and professional in conducting business by telephone and in person. Position demands significant attention to detail, effective communications, team collaboration and working on weekends. The willingness to respond to the needs of students and employers in an increasingly technologically‑oriented society. Strong customer service skills.

Preferred Skills, Knowledge and Abilities: Familiar with social media platforms and developing/implementing social media campaigns. Understanding and experience in working with international and domestic students in higher education. Familiarity with social media platform management (Instagram, Twitter, LinkedIn, Facebook).

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $90,000.00 to USD $110,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.