ASSISTANT DIRECTOR, OPERATIONS

ESFM® USA; Chesterfield (MO); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

ESFM, the corporate facilities management division of Compass Group USA, is seeking an Assistant Director, Operations in the Chesterfield, MO area. This role ensures ideal workflow and exceptional service across facilities, reporting to the operations leadership.

The position requires a Bachelor’s or Associate’s degree with 1–3 years of relevant experience, strong customer service, and solid proficiency in MS Office.

Qualifications

• Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience.
• At least 1-3 years of experience, preferred.
• Strong work ethic, intense drive and initiative for quality and customer service.
• Excellent stress management skills, administrative and organizational, and follow-through with associates and clients.
• Able to communicate effectively with management team, guests and team members.
• Proficient in Windows based office software including Microsoft Office, Word, Excel, PowerPoint and Outlook.

Responsibilities

• Establishes and reviews standards and work procedures for all staff in accordance with policies and practices of the facility.
• Directs and conducts safety, sanitation, and maintenance programs; maintains relationships with client and customer.
• Assist to ensure client and customer satisfaction and cost-effective management.
• Promotes professional growth and development of all associates.
• Coordinates tasks of the subordinate Supervisory and Management team via regular communication.
• Performs other duties as assigned.

Skills

1-3 years experience in FM/operations

Strong work ethic

Stress management

Effective communication

Windows Office proficiency

Education

Bachelor’s degree preferred; Associate’s degree required or equivalent

Job description

ESFM

Position Title

ASSISTANT DIRECTOR, OPERATIONS

Salary

$50,000 - $60,000

Other Forms of Compensation

None

About ESFM

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

This individual will provide the primary support to ensure ideal workflow and exceptional service.

Key Responsibilities

• Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
• Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer
• Assists to ensure client, customer satisfaction and efficient cost effective management
• Promotes the professional growth and development of all associates
• Coordinates the tasks of the subordinate Supervisory and Management team via regular communication
• Performs other duties as assigned

Qualifications

• Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience
• At least 1-3 years of experience, preferred
• Strong work ethic, intense drive and initiative for quality and customer service
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Able to communicate effectively with management team, guests and team members
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, preferred

ESFM is a member of Compass Group USA

ESFM is a member of Compass Group USA

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Application Status

Applications are accepted on an ongoing basis.

Compliance

Eurest Services maintains a drug-free workplace.