Assistant Director of Transfer Operations

Augusta University; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Augusta University is seeking an Assistant Director of Transfer Operations to lead undergraduate transfer admissions processing, credit evaluation, and articulation for transfer, returning, and other student populations. You will supervise two full-time staff and ensure timely decisions while maintaining data integrity and policy compliance.

Collaborate with Academic Affairs and USG partners to support transfer student success and enrollment goals across Augusta University's campuses.

Qualifications

• Master's degree in any field from an accredited college or university.

Responsibilities

• Hire, train, supervise two full-time Transfer Evaluation Coordinators.
• Direct staff work to meet goals and complete tasks in a timely manner.
• Train to ensure staff are knowledgeable of institutional and departmental updates and priorities.
• Manage the evaluation and articulation processes for transfer credit for all degree-seeking undergraduate applicants.
• Serve as the primary contact to and collaborator with Academic Affairs for credit evaluation decisions.
• Lead efforts to improve technology and communication around transfer credit evaluation and articulation.
• Provide excellent customer service to prospective and current students regarding credit evaluation/articulation decisions and policy.
• Ensure timely intake and review of all materials and decisioning for undergraduate transfer, returning, postbaccalaureate, transient, and auditing students.
• Monitor the intake of applications and documents by Student Support Specialists.
• Maintain data integrity and accuracy for all student files.
• Develop and monitor reports to find and resolve application and decision discrepancies.
• Provide information for transfer applications and established course equivalencies for internal and external reports and records.
• Train and update staff and institutional partners on departmental procedures and policies around admission and credit evaluation.
• Ensure accurate and detailed documentation of policies and processes are maintained and regularly updated.
• Perform all other duties as assigned. Contribute to the overall success of the Office of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the supervisor.

Education

Master's degree in any field

Job description

Assistant Director of Transfer Operations

Job ID: 301348

Location: Summerville Campus

Full/Part Time: Full Time

Regular/Temporary:

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Augusta University’s mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

At Augusta University, you notice your life changing from day one. You discover classes that challenge you, meet faculty members who inspire you, and dive into work that fulfills you. You make friends from around the city, the country, and the world. And thanks to all those hands‑on, real world opportunities that we're known for, you grow more skillful, knowledgeable, curious, and confident every day.

Job Summary

The Assistant Director of Transfer Operations will lead institutional efforts for admission processing of undergraduate transfer, returning, postbaccalaureate, transient, and auditing students to Augusta University in addition to managing all credit evaluation and articulation for all undergraduate students. Supervising two full‑time staff members, the Assistant Director will carefully monitor and direct daily processing, credit evaluation, and decisioning to ensure data integrity/accuracy, timely document review, and quick admission decisions. They must have a commitment to transfer student success and will work closely with University System of Georgia and AU Academic Affairs leaders to ensure a student‑first credit transfer approach that aids in meeting enrollment goals and is compliant with system policy.

Responsibilities

The duties include, but are not limited to:

SUPERVISION OF STAFF

• Hire, train, supervise, evaluate, and provide ongoing development and mentorship for two full‑time Transfer Evaluation Coordinators.
• Direct staff work to align daily and admission cycle priorities and ensure staff are performing to their highest ability to meet goals and complete tasks/projects in a timely manner.
• Train to ensure staff are knowledgeable of institutional and departmental updates and priorities

CREDIT EVALUATION

• Manage the evaluation and articulation processes for transfer credit for all degree‑seeking undergraduate applicants to the university (includes credit earned from colleges/universities, military service, credit by exam, and prior learning assessment).
• Serve as the primary contact to and collaborator with Academic Affairs for credit evaluation decisions.
• Lead efforts to improve technology and communication around transfer credit evaluation and articulation, including the use of Parchment Raptor.
• Serve as the institutional expert on USG policy regarding transfer credit.
• Provide excellent customer service to prospective and current students regarding credit evaluation/articulation decisions and policy.

ADMISSIONS PROCESSING

• Ensure timely intake and review of all materials and decisioning for undergraduate transfer, returning, postbaccalaureate, transient, and auditing students to Augusta University.
• Monitor the intake of applications and documents by Student Support Specialists for assigned students populations.
• Maintain data integrity and accuracy for all student files.
• Develop and monitor reports to find and resolve application and decision discrepancies

REPORTING AND PROCESS IMPROVEMENT

• Provide information for transfer applications and established course equivalencies for internal and external reports and records.
• Train and update staff and institutional partners on departmental procedures and policies around admission and credit evaluation.
• Ensure accurate and detailed documentation of policies and processes are maintained and regularly updated.

OTHER DUTIES

• Perform all other duties as assigned. Contribute to the overall success of the Office of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the supervisor.
• Serve and actively engage on various institutions, divisions, and unit committees to contribute to overall undergraduate student enrollment, retention, and success.

Required Qualifications

• Master's degree in any field from an accredited college or university