Assistant Director of Student Accounting and Bursar

Louisiana State University (LSU); Alexandria (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Tuition exemption

Retirement options

Paid holidays

Wellness benefits

Job summary

Louisiana State University of Alexandria (LSUA) is seeking an Assistant Director of Student Accounting and Bursar to oversee cashiering operations, refunds, holds, and balance communications. The role requires a strong accounting background, customer service focus, and collaboration with the Accounting Services team.

The position emphasizes accuracy in reporting, timely issue resolution, and process improvements for student finances across the semester.

Qualifications

• Experience in student finance and accounting services.
• Strong customer service orientation and professional communication.
• Ability to produce accurate reports and meet deadlines.
• Ability to work well within a broader team and show flexibility.

Responsibilities

• Oversee cashiering operations and supervise staff and student workers.
• Review and process student refunds weekly.
• Create and monitor bursar hold lists and apply to student accounts.
• Notify students of past due balances via email, text, or mail.
• Address complaints and resolve issues for students in a timely manner.
• Run global assessments and review student accounts for accuracy.
• Create and maintain fee and scholarship codes in the SIS for each semester.
• Create and maintain payment plans in Transact for each semester.
• Reconcile bookstore charges, international insurance, and course fees.
• Run daily lists to remove course/online fees for dual/SPERO students.
• Oversee reconciliation of athletic scholarships at semester starts/ends.
• Prepare weekly deposits for armored car pickup and coordinate changes.
• Maintain Petty Cash and cash handling for daily operations.
• Review tuition/fee appeal documentation and adjust accounts as needed.
• Assist in monitoring balance reminder lists and drop lists each semester.
• Assist with IRS data reporting (I 098-T) and address questions.

Education

Bachelor's degree

Master's degree

Job description

About Us:

Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.

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## Job Posting Title:
Assistant Director of Student Accounting and Bursar

## Position Type:
Professional / Unclassified

## Department:
LSUA FA - Accounting (Meagan Brooke Chatelain (00000718))

## Work Location:
LSU - Alexandria

## Pay Grade:
Professional

Job Description:

RESPONSIBILITIES:

- Oversee cashiering operations and supervise staff/student workers at the Accounting Services window.

- Review and process student refunds weekly.

- Create and monitor Bursar hold lists monthly and apply to student accounts.

- Notify students of any past due balances owed to the University on a regular basis. Means of communications include but not limited to email, text, and mailing of student statements.

- Address complaints and resolve issues for students in a timely manner.

- Run global assessments on a regular basis and review student accounts for accuracy.

- Run miscellaneous assessments for graduation fees, late fees, nursing drug test fees, and TOPS cent adjustments.

- Create and maintain codes in the University's student information system for fees and scholarships, as well as assessment rules, for each semester.

- Create and maintain payment plans in Transact for each semester.

- Add course fees to sections each semester as well as to new course sections when they are created.

- Reconcile bookstore charges, international insurance, and aviation course fees each semester and submit documentation to LSU for payment.

- Run daily lists to remove course/online fees for dual and SPERO students.

- Oversee the reconciling process for athletic scholarships at the beginning and end of each semester.

- Prepare weekly deposits for armored car pick up each Friday. Notify Armored Car Company for change of pick-up dates (Campus Holidays)

- Maintain Petty Cash for the university including cash advances, issuing checks, and maintaining cash for Accounting Services for daily operations

- Verify that all documentation received for student tuition and fee appeals is complete. Review documentation with appeal committee and notify the student of the decision made and adjust student account as needed.

- Assist Director of Student Accounting and Bursar with reviewing and monitoring balance reminder lists each semester.

- Assist Director of Student Accounting and Bursar with creating and monitoring the drop list each semester.

- Assist Director of Student Accounting and Bursar in preparation of data to be reported to the IRS as I 098-T Tax information. Answer student questions arising from the tax information given.

- Other duties as assigned

Additional Job Description:

## Competencies:
None

## Special Instructions:
QUALIFICATIONS:

• Bachelor's degree required; Master's degree preferred; minimum of 4 (four) years' experience in accounting and/or financial management, business management, or related field.
• Applicants must demonstrate significant working knowledge of student finance and accounting services, and must display a strong customer service perspective.
• Applicants must have a proactive approach in assessing and meeting the needs of current and prospective students.
• Individuals must demonstrate the ability to work with a high degree of professional effectiveness including producing accurate reports, meeting deadlines, prioritizing, and delivering quality work product.
• Ability to work well within a broader team and demonstrate flexibility and approachability.
• Excellent social, communication, written, and organizational skills are essential requirements.

A background check is required for hire.

HOURS: Eight (8) hours per day, Monday-Friday, 40 hours per week. Additional hours worked as needed.

## Posting Date:
October 5, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

LSUA is an Equal Opportunity Employer.