Assistant Director of Security & Operations

Socket.dev; Coral Gables (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev seeks an Assistant Director to lead security operations while supporting day-to-day office administration at Shops at Merrick Park. The role bridges field operations with professional office management, requiring strong leadership and tech proficiency.

The ideal candidate will orchestrate staffing, incident response, and reporting, maintaining excellent relationships with tenants, management, and security vendors. A high degree of professionalism is essential.

Qualifications

• Must be a hands-on leader bridging security operations and office administration.
• Experience in security leadership roles with strong people management skills.
• Proven ability to communicate clearly with tenants, guests, employees, and management.
• Ability to manage multiple priorities in a fast-paced luxury retail environment.

Responsibilities

• Oversee security personnel and daily security operations.
• Assist Director with staffing, scheduling, and coverage.
• Supervise Security Supervisors and Officers.
• Inspect facilities and ensure policy compliance.
• Respond to incidents and emergencies promptly.
• Maintain relationships with property management and tenants.
• Review incident reports and operational logs.
• Assist investigations and follow-up on security incidents.
• Support emergency preparedness and crisis planning.
• Monitor employee performance and attendance.
• Assist with hiring and staff development.
• Provide operational support during events and high-traffic periods.
• Manage security technology and reporting systems.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Decision-making

Calm under pressure

Attention to detail

Accountability

Independent working

Multitasking in luxury retail

Professional appearance

Customer service

Tools

Microsoft Office

Electronic reporting systems

Security management software

CCTV/video surveillance systems

Job description

Socket.dev seeks an Assistant Director to lead security operations while supporting day-to-day office administration at Shops at Merrick Park. The role bridges field operations with professional office management, requiring strong leadership and tech proficiency.

The ideal candidate will orchestrate staffing, incident response, and reporting, maintaining excellent relationships with tenants, management, and security vendors. A high degree of professionalism is essential.