Assistant Director of Scholarships & Strategic Partnerships

North Carolina Agricultural and Technical State University

Greensboro (NC)

On-site

USD 41,000 - 54,000

Full time

2 days ago

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Benefits offered by this job

Vacation and sick leave

Health benefits

TSERS retirement

12 paid holidays

NCFlex benefits

Job summary

North Carolina A&T State University is seeking an Assistant Director of Scholarships & Strategic Partnerships to lead the strategic administration of institutional and external scholarship programs. The role partners with academic departments, donors, and campus leadership to optimize scholarship awarding, funding utilization, and student support services.

The position emphasizes compliance, data integrity, and process improvements, with a focus on enrollment and retention initiatives within the

Qualifications

Bachelor’s degree or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Experience in financial aid or scholarship administration is preferred.

Responsibilities

Oversee institutional, departmental, donor-funded, and external scholarship programs to support student success and enrollment objectives.
Lead scholarship operations, compliance, and donor relations across multiple programs.
Coordinate with academic departments and campus partners to facilitate scholarship awarding and fund utilization.
Monitor scholarship eligibility, fund balances, and reporting, ensuring alignment with donor intent and regulations.
Support year-end reconciliation and process improvements in scholarship administration.

Education

Bachelor’s degree

Job description

Assistant Director of Scholarships & Strategic Partnerships

Please see Special Instructions for more details.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affine. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T permanent employees include the following and more

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Posting Details

Position/Classification Title: Student Services Specialist
Classification Type: SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/Education: Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Years Experience, Skills, Training, Education:
Required License or Certification:

Position Overview

Primary Purpose of Position: This position serves as an advanced-level financial aid professional responsible for the strategic administration, coordination, and oversight of institutional, departmental, foundation, and external scholarship programs. The position provides leadership in scholarship operations, stakeholder engagement, and scholarship program compliance while supporting institutional enrollment and retention initiatives. The position serves as a primary liaison to academic departments, university leadership, scholarship donors, and campus partners regarding scholarship awarding, fund utilization, and student support initiatives. The employee exercises a high level of independent judgment in scholarship administration, compliance review, awarding decisions, reconciliation activities, and resolution of complex student and program issues. This position also provides operational leadership and workflow coordination for scholarship processes while supporting continuous process improvement, customer service excellence, and effective stewardship of institutional scholarship resources.

Primary Function of Organizational Unit: The Office of Financial Aid and Scholarships supports the mission of North Carolina A&T State University by administering financial assistance programs that promote student access, enrollment, persistence, and degree completion. The office provides strategic scholarship administration, regulatory compliance, and student-centered financial support services while fostering partnerships across the university and with external stakeholders.

Work Hours: 8:00-5:00 Monday-Friday

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies: On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Program Supervision and Administration

Duties: Provides advanced administration and coordination of institutional and external scholarship programs to support student success and enrollment objectives.

Key Responsibilities:

Administer institutional, departmental, donor-funded, and external scholarship programs.
Coordinate scholarship awarding processes and ensure timely disbursement of scholarship funds.
Collaborate with academic departments to support scholarship selection and awarding activities.
Monitor scholarship utilization, eligibility requirements, and fund balances.
Ensure scholarship administration aligns with donor intent, institutional policies, and regulatory guidelines.
Assist with scholarship leveraging and optimization strategies to support enrollment initiatives.
Support management and utilization of scholarship platforms such as Scholarship Universe.

Client/Customer Service

Duties: Serves as a key liaison to students, academic departments, donors, and university stakeholders regarding scholarship opportunities, processes, and program administration.

Key Responsibilities:

Provide advanced scholarship counseling and advising to students and families.
Serve as primary liaison to colleges, departments, and campus partners regarding scholarship coordination.
Build and maintain collaborative relationships with faculty, administrators, donors, and external organizations.
Respond to and resolve complex scholarship inquiries and concerns.
Conduct scholarship workshops, outreach activities, and informational presentations.
Support scholarship communication and promotional initiatives.

Compliance

Duties: Exercises independent judgment in scholarship eligibility determinations, compliance monitoring, and complex case resolution.

Key Responsibilities:

Review and evaluate scholarship eligibility and awarding decisions.
Interpret and apply institutional, donor, state, and federal regulations governing scholarship administration.
Review exceptions, appeals, and special funding considerations.
Ensure compliance with scholarship agreements, institutional procedures, and audit standards.
Assist with internal audits, compliance reviews, and reconciliation processes.
Identify compliance risks and recommend corrective actions or operational improvements.

Information/Records Administration

Duties: Maintains accurate scholarship records and reporting processes to support operational effectiveness and compliance requirements.

Key Responsibilities:

Maintain accurate records within Banner, scholarship management systems, and imaging platforms.
Monitor scholarship reporting, reconciliation, and fund tracking activities.
Prepare reports and data analysis related to scholarship utilization and operational outcomes.
Ensure documentation practices comply with institutional retention and audit requirements.
Support year-end reconciliation and scholarship reporting activities.

Problem Solving

Duties: Identifies operational challenges and develops solutions that improve scholarship administration and service delivery.

Key Responsibilities:

Resolve complex scholarship awarding and processing issues.
Analyze trends and identify opportunities for operational improvements.
Recommend workflow enhancements and process efficiencies.
Assist with implementation of new scholarship procedures and system enhancements.
Support continuous improvement initiatives within the Office of Financial Aid and Scholarships.

Communication Skills

Duties: Develop and deliver engaging financial aid presentations, workshops, and informational sessions for prospective students, current students, families, and campus stakeholders.

Key Responsibilities:

Participate in recruitment events, orientation programs, financial literacy initiatives, and student success activities.
Provide education on FAFSA completion, financial aid eligibility, and scholarship resources.

Supervision/Leadership

Duties: Provides functional leadership and workflow coordination for scholarship operations and assigned staff support activities.

Key Responsibilities: