Assistant Director of Residential Life

College of Saint Benedict and Saint John’s University; St. Joseph (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision Insurance

Holidays (18)

Vacation and Sick Leave

Tuition remission for dependents

Retirement plan contributions

Employee Assistance Program

Job summary

The College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life. The Assistant Director oversees housing operations, room assignments, and staff collaboration to support a six-hall, 1300-woman residential community and related facilities.

Reporting to the Director, you will contribute to strategic planning and policy development. Join a dedicated team focused on safety, community, and student development.

Qualifications

• Bachelor’s degree required.
• Minimum of three years in housing operations or facilities management.

Responsibilities

• Coordinate and maintain StarRez housing system for room assignments across stakeholders.
• Oversee room assignment, selection, move-in/move-out, and key/card access.
• Manage housing billing processes with internal stakeholders.
• Supervise student employees staffing the central office and front desk.
• Participate in Residential Life leadership, budgeting, policy development, and program growth.
• Collaborate with Facilities to address maintenance in residential areas.
• Coordinate communications across multiple media formats with Director and team.
• Analyze enrollment patterns to assess housing needs and future eligibility.
• Assist in preparing department budget, occupancy and planning reports.
• Serve as a resource for students, families, faculty, and staff on housing and facilities.
• Represent the institution in housing matters at admissions, academic affairs, alumnae, and committees.
• Perform other duties as assigned.

Skills

Communication skills

Attention to detail

Discretion / confidentiality

Education

Bachelor’s degree

Tools

StarRez

Microsoft Office

Job description

Position Summary

The College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life. The Assistant Director of Residential Life at the College of Saint Benedict (CSB) oversees housing operations to support the four-year residential experience. This includes managing room assignments for new and returning students, resolving student issues in collaboration with staff, and coordinating with campus partners on assignments, room changes, and facilities. The role also involves overseeing all housing facilities and operations, including renovations, repairs, new construction, and technology, as well as developing departmental materials and managing policies and procedures. Reporting to the Director of Residential Life, the Assistant Director plays a key role in strategic planning for Residential Life and the student development division. Serving approximately 1300 women residents in six residence halls and 13 campus apartment buildings, the Residential Life staff includes a director, assistant director, five live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 8-9 student office assistants. Professional staff members build close connections with students through daily interactions, campus events, and community involvement.

Why Join Us?

Benefits

• Health, Dental, and Vision Insurance


• 18 Paid Holidays Annually


• Generous Vacation and Sick Leave


• Life and Long-Term Disability Insurance


• Tuition Remission for Eligible Dependents


• Employer Contributions to a Retirement Plan


• Employee Assistance Programwith access to free or discounted counseling, legal guidance, financial coaching, and more

Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.

To Learn More About Our Benefits, Visit Csbsju.edu/jobs.

Institutional Inclusion Visioning Statement The College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons. CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU. The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated.

Responsibilities

• Coordinate and maintain the housing management system (StarRez) to ensure an effective room assignment process for stakeholders, including students, parents, Residential Life staff, Business Office, Student Accessibility Services, and Facilities.


• Oversee room assignment, selection, and move-in/move-out processes, and manage key/card access.


• Manage housing billing processes with internal stakeholders.


• Supervise student employees who staff the central office and front desk.


• Participate in the Residential Life leadership team, contributing to strategic planning, budget management, policy development, and program growth.


• Work with Facilities to address maintenance issues in residential areas.


• Collaborate with the Director of Residential Life to coordinate internal and external communications across multiple media formats.


• Analyze student enrollment patterns to assess housing needs and recommend eligibility criteria for future housing plans.


• Assist in preparing the department budget, occupancy and other reports in support of institutional planning and priorities.


• Serve as a resource for students, families, faculty, and staff regarding room assignments and facility concerns.


• Represent the institution in housing and residential life matters in various forums, including admission, academic affairs, alumnae, parent groups, community organizations, and college committees.

Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree.


• Minimum of three years of post-bachelor’s experience in housing operations or facilities management.


• Experience with housing management software; preference given to candidates with demonstrated knowledge of StarRez.


• Demonstrated ability to work effectively with numerical data and maintain a high attention to detail.


• Proficiency in Microsoft Office Suite (Excel, Word, Teams, etc.).


• Strong communication, organizational, and interpersonal skills.


• Commitment to professionalism and maintaining a high level of competence in the role.


• Ability to exercise discretion, sound judgment, and maintain confidentiality at a high level.


• Availability for evening, weekend, and holiday work as required during peak periods


• Ability to perform the essential functions of the position with or without reasonable accommodations.


• Must have a valid driver’s license and ability to drive a campus vehicle; includes the completion of college defensive driving program.

Physical Requirements

• Ability to move freely around campus and dormitory buildings.


• Ability to lift and carry items up to 25 pounds.


• Requires performing administrative and office-based duties, including extended periods of sitting, working at a computer, reviewing information, preparing documents, and using software applications essential to the role.Must have adequate hearing and vision to respond to resident needs.

Travel Requirements

• Occasional local travel in support of duties and programming.

It is the policy of SJU to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. Saint John's University also utilizes E-Verify as part of its onboarding process to confirm work authorization.

Saint John's University is an Affirrmative Action/Equal Opportunity Employer. The College of Saint Benedict and Saint John's University are Affirrmative Action/Equal Opportunity Employers.