Culinary Services Business Operations Supervisor

College of Saint Benedict/Saint John's University; Saint Joseph (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Sign-on bonus

Tuition remission for eligible depend.

Job summary

College of Saint Benedict/Saint John’s University seeks a Business Operations Supervisor to manage cashiering functions and campus housing logistics on a full-time basis (0.95 FTE). A $1,000 sign-on bonus applies. The role supports Culinary Services, ensures accurate records, and coordinates housing operations for summer programs.

The position emphasizes training, cross-department collaboration, and exceptional customer service to uphold safety and service standards across campus operations.

Qualifications

• High school diploma required.
• 1+ years of experience with event planning/coordination or office support.
• 1+ years of cash handling or cashier duties.
• Strong communication, interpersonal and leadership skills.
• Proficient in Microsoft Office Suite.
• Excellent customer service and problem-solving abilities.
• Strong multitasking skills with high attention to detail.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Coordinate cashiering operations, supervise cashiers (including student workers), train staff, and manage deposits and financial reporting.
• Oversee campus housing logistics for summer programming, including lofts, employee apartments, room assignments, and check-in/check-out processes.
• Ensure accurate recordkeeping, professional customer service, and effective communication with campus partners.
• Provide service to students, employees, and guests; assist with meal plan accounts and related maintenance.
• Troubleshoot POS issues and coordinate updates; maintain compliance with cash handling and loss prevention policies.

Skills

Cash handling

Customer service

Communication

Leadership

Time management

Multitasking

Microsoft Office

Event planning

Training

Education

High school diploma

Tools

Microsoft Office Suite

Housing/Event management systems

Job description

Culinary Services at the College of Saint Benedict invites applications for a full-time (0.95 FTE), benefit-eligible position of Business Operations Supervisor. $1,000 sign-on bonus valid through August 31, 2026. Terms applied to sign-on bonus can be provided by hiring manager.

This position oversees cashiering and coordinates non-student campus housing operations within Culinary Services. Responsibilities include managing cashier functions such as student cashier supervision and training, deposit reconciliation, and financial reporting. Additionally, this role coordinates summer housing logistics, employee apartment and loft rentals, room assignments, and check-in/check-out processes using applicable housing and event management systems. The position ensures accurate recordkeeping, professional customer service, and effective communication with campus partners while supporting the overall success of Culinary Services operations.

Why Join Us?

The College of Saint Benedict and Saint John’s University offer a competitive and comprehensive benefits package for full-time employees, including:

• Health, Dental, and Vision Insurance

• 18 Paid Holidays Annually

• Generous Vacation and Sick Leave

• Life and Long-Term Disability Insurance

• Tuition Remission for Eligible Dependents

• Employer Contributions to a Retirement Plan

• Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more

Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.

To learn more about our benefits, visit mycsbsju.edu/jobs.

Institutional Inclusion Visioning Statement

The College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU.

The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated.

Cashier Supervisor

• Coordinate point-of-sale systems, ensuring accurate operation, training, support, data collection and equipment needs.

• Hire, train, schedule, and supervise cashiers, including student workers.

• Provide ongoing training and guidance to ensure consistent, high-quality customer service and accurate transaction handling.

• Manage cash and credit transactions, cash funds, and deposits for multiple dining and retail operations.

• Reconcile cash drawers, prepare and record daily deposits, and maintain accurate financial and transaction records.

• Compile and interpret financial data to support departmental reporting and decision-making.

• Assist with meal plan administration and related account maintenance.

• Troubleshoot point-of-sale issues and coordinate resolution or procedural updates.

• Ensure compliance with established policies and best practices for cash handling and loss prevention.

• Provide professional, customer-focused service to students, employees, and guests.

• Serve as a cashier as needed to support daily operations.

Campus Event Housing

• Manage guest and employee campus housing logistics, including loft and employee apartment rentals, and accommodations for summer programming and event guests.

• Coordinate room assignments, occupancy records, and check-in/check-out processes to ensure accuracy and efficiency.

• Maintain accurate documentation related to housing contracts, billing, and assignments.

• Serve as a primary point of contact for loft rentals, employee apartments, and summer guest housing.

• Provide timely, professional responses to inquiries from students, staff, and external guests.

• Collaborate with facilities and maintenance teams to address repair, cleaning, and setup needs that support housing operations.

• Assist with supervision, scheduling, and training of student staff assigned to summer housing operations.

• Utilize applicable housing and event management systems to maintain records and support operational processes.

Other Duties

• Build and maintain positive relationships with campus departments, constituents, and external partners through regular communication and participation in meetings.

• Provide departmental office support including reporting, distribution of reports, etc.

• Assist with other Culinary Services operations as needed to support departmental goals.

• Perform other duties as assigned.

Minimum qualifications:

• High school diploma

• One or more years of experience with event planning/coordination or office support preferred.

• One or more years of experience with cash handling and/or cashier experience preferred.

• Strong communication skills, including oral, written, and interpersonal abilities to foster collaborative and effective working relationships.

• Proficient in Microsoft Office Suite or similar software.

• Excellent customer service, leadership, and problem-solving skills.

• Strong multitasking skills with high attention to detail.

• Demonstrated time management skills with the ability to prioritize tasks and meet deadlines.

• Ability to work a flexible schedule including evening and weekend event coverage as required.

Physical requirements:

• Requires working at a computer for extended periods, including typing, reading from a screen, and using various software programs essential for the role.

• Occasionally required to lift or move items up to 20 pounds.

• This role requires mobility across campus facilities.

Travel requirements:

• Occasional travel between the campuses of the College of Saint Benedict and Saint John’s University.

Applications are accepted online by clicking on "Apply." Candidates are asked to complete the application form and submit a letter of application and resume.

If you require an accommodation to participate in The College of Saint Benedict hiring process, please contact Human Resources at [phone] or [e-mail].

It is the policy of CSB to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. CSB also utilizes E-Verify as part of its onboarding process to confirm work authorization.

The College of Saint Benedict is an affirmative action/Equal Opportunity Employer.