Assistant Director of Programs

One Hope United; Tampa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

403(b) retirement plan

Life insurance

Job summary

One Hope United in Tampa, FL seeks an Assistant Director of Programs to oversee Case Management Services and coordinate day-to-day operations and financial management for a defined geographic area. The role may involve supervising staff and guiding case managers to ensure high-quality services.

Under supervision, you will participate in community collaborations, monitor expenditures, and provide technical support to supervisors.

Qualifications

• MA/MS degree from an accredited college or university (preferred).
• 4 years in Human Services with 3 years of direct experience with children and families (required).
• 2 years' experience of successful administration and supervision (required).
• State of Florida; Child Welfare Certification (required).

Responsibilities

• Participate on community/regional committees, workgroups, and collaborative teams as required within the region.
• Monitor program expenditures to ensure costs are within budget parameters.
• Provide day-to-day support and technical assistance to case management supervisors to improve service quality and meet performance targets.
• Oversee case management activities in the Lead Agency area in the supervisor's absence.
• Supervise case management supervisors and ensure timely court document submissions.
• Interact with community and professional leaders to build relationships and networks within service areas.
• Handle special projects and stay informed of professional trends and relevant associations.

Skills

Life-span development

Excellent communication

Organizational skills

Patience & empathy

Problem solving

Team coaching

Confidentiality

MS Office / Windows

Education

MA/MS degree in Social Work, Criminology, Psychology, Sociology, Counseling, Special Education, Education, Human Development, Child Development, Family Development, Marriage & Family Therapy, or Nursing

Tools

Microsoft Windows

Job description

Position:Assistant Director of Programs

Location: Tampa, FL

Job Id:8626

# of Openings:1

Assistant Director of Programs

Job Summary

Under assigned supervisor, the Assistant Director of Programs is responsible for Case Management Services, for the coordination of day-to-day operations and financial management of programs in a specific geographic area; and may manage support staff and supervise case managers.

Essential Duties and Responsibilities

• As directed by the supervisor, participates on community/regional committees, workgroups, collaborative teams and organizations as required and/or appropriate within the region
• In conjunction with the supervisor, reviews and monitors program expenditures ensuring that day-to-day costs are reasonable, necessary and within program budget parameters
• Provides day-to-day support and technical assistance to case management supervisors to help improve quality of services and meet performance targets and measures
• Provides the Lead Agency case management oversight in the absence of their direct Supervisor
• Provides direct supervision to case management supervisors
• Provides oversight to case management supervisors to ensure accurate, timely submittal of court documents; court appearance relating to specific cases
• Requires a moderate range of internal and external relationships; a high level of autonomy; sound decision-making skills
• Requires a working knowledge of interagency agreements/contracts and other program related materials within the Lead Agency area of responsibility
• Requires significant interaction with community and professional leaders in the establishment and maintenance of relationships and networks within the service areas
• Responsible for special projects as assigned
• Stays informed of special trends within professional areas of expertise, participating in professional organizations as appropriate
• Performs other related duties as assigned

Required Qualifications

Education:

MA/MS degree in Social Work, Criminology, Psychology, Sociology, Counseling, Special Education, Education, Human Development, Child Development, Family Development, Marriage & Family Therapy, or Nursing from an accredited college or universitypreferred.

Experience:

4 years in Human Services with 3 years of direct experience with children and familiesrequired

2 years' experience of successful administration and supervisionrequired

Certification:State of Florida; Child Welfare Certificationrequired

Other

Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Required Skills

• Ability to assess, interpret, and deliver care-related information concerning the life-span development of children and families
• Excellent written and oral communication, with ability to document in a clear, concise manner
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
• Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team.
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner.
• Strong personal and management skills with the ability to coach and develop team members
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Ability to exercise discretion and ensure confidentiality
• Ability to coach, manage, and develop team members

We Invest in You!

Tuition assistance up to $2500 per fiscal year

Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, 1 paid Mental Health Day, and up to 5 paid Sick days annually

Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, dependent care, commuter and transit

Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability

Agency-paid long-term after 1 year of employment

Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)

Voluntary Legal Plans

Voluntary Pet Insurance

Employee Assistance Program with 6 free counseling sessions

Career ladders, professional development, and promotion opportunities

Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.