Assistant Director of Patient Access & Desk Operations

Jobot; Crowley Lake (CA); On-site; USD 71,000 - 99,500; Full time

Benefits offered by this job

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Paid Time Off Programs

401(k) Savings Plan

Employee Ski Pass

Job summary

A healthcare organization in California is seeking an Assistant Director of Engineering to lead patient access services. This role entails managing operations, ensuring compliance, and overseeing staff training in a fast-paced environment. Candidates should have at least three years of management experience in patient access and be ready to acquire healthcare access certification. The position offers a salary range of $71,000 - $99,500 per year, alongside comprehensive benefits.

Qualifications

• Minimum of three years of progressive management experience in Patient Access.
• Knowledge of Medicare, Medi-Cal, and HMO/PPO billing requirements.
• Certified Healthcare Access Manager (CHAM) required within one year of hire.

Responsibilities

• Direct daily operations of patient access functions across hospital and outpatient settings.
• Oversee switchboard operations and staff training.
• Monitor registration accuracy and call handling quality.

Skills

Leadership skills

Excellent communication

Problem-solving abilities

Organizational skills

Education

Bachelor's degree in healthcare administration, Business, or related field

Tools

Medical information systems (Medi-tech)

Job description

A healthcare organization in California is seeking an Assistant Director of Engineering to lead patient access services. This role entails managing operations, ensuring compliance, and overseeing staff training in a fast-paced environment. Candidates should have at least three years of management experience in patient access and be ready to acquire healthcare access certification. The position offers a salary range of $71,000 - $99,500 per year, alongside comprehensive benefits.