Assistant Director of Operations, OBGYN

Montefiore New Rochelle; New York (NY); On-site; USD 104,000 - 130,000; Full time

Job summary

Montefiore New Rochelle in Bronx, NY seeks an Assistant Director of Operations in OBGYN to lead the central billing office and AR management, directing operations and analytics for payer denials and open receivables.

The role requires a Bachelor's in healthcare administration or related field, 4-6 years of healthcare operations experience with at least 3 years in leadership, and a Masters and academic medical center experience preferred. Day shift, Mon-Fri, 8:30 AM-5 PM.

Qualifications

• Bachelor's degree required
• Master's degree preferred
• 4-6 years progressive healthcare operations experience, with at least 3 years in a supervisory or leadership capacity
• 1-3 years' experience in an academic medical center or large health system highly preferred
• Background in OB/GYN, women's health, or related field preferred

Responsibilities

• Direct operations of the central billing office (CBO) with focus on accounts receivable management.
• Provide analyses of open receivables and payer denials for senior leadership.
• Develop and implement AR processes to streamline and automate follow-up and insurance verification.
• Establish and monitor operational KPIs and dashboards for site performance.

Skills

Healthcare operations leadership

Budgeting and financial stewardship

Process improvement

Cross-functional collaboration

Performance management

Education

Bachelor's degree in healthcare administration, business administration, public health, or related field

Master's degree

Job description

## Assistant Director of Operations, OBGYNApply: 1776 B Eastchester Road: Full time: Posted Today: JR232629**City/State:**Bronx, New York**Grant Funded:**No**Department:**OBGYN - Department Admin**Work Shift:**Day**Work Days:**MON-FRI**Scheduled Hours:**8:30 AM-5 PM**Scheduled Daily Hours:**7.5 HOURS**Pay Range:**$104,000.00-$130,000.00Job SummaryThe **Assistant Director of Operations** will lead and direct the operations of the Professional Services Central BillingOffice (CBO). The successful candidate will be responsible for the direct management of the AccountsReceivables (A/R) management teams including operations managers and accounting clerks. He/she will provideanalytical support to senior leadership and provide analysis of open receivables and payer denials.**Job Responsibilities**Direct the operations of the central business office of Professional Services with primary focuson accounts receivable management.• Net collection rate• Total Revenue• Rejection Rate• Improvement business processes• Performance versus budgetDevelop new processes to streamline and automate AR follow up and insurance verification\\*Reduce DIAR\\*Increase collections\\*Improve collection rateDocument and oversee implementation of written operating procedures for the department.\\*Provide information regarding proper AR follow up standards\\*Ensure billing system is utilized by staff to the fullest\\*Audit compliance with policies\\*Decrease number of edits and rejections\\*Increased collections**Department Duties**• Practice Operations & Standardization▸ Provide operational oversight across all OB/GYN practice sites, ensuring consistent application of policies,workflows, and service standards.▸ Lead the development, implementation, and ongoing refinement of standardized clinical and administrativeworkflows across the department.▸ Conduct regular site visits and operational assessments to identify gaps, implement improvements, andshare best practices.▸ Establish and maintain a department-wide operations playbook and standard operating procedures (SOPs).• Staffing, Workforce Planning & Culture▸ Partner with HR and department leadership to assess staffing needs across all sites and ensure appropriateright-sizing in alignment with volume and operational demands.▸ Lead recruitment, onboarding, training, and performance management of administrative and clinicalsupport staff.• Performance Management & Quality Improvement▸ Establish operational KPIs and dashboards to monitor site performance across access, efficiency, quality,and patient experience metrics.▸ Lead root cause analyses and implement corrective action plans in response to operational deficiencies oradverse trends.• Strategic Leadership & Collaboration▸ Serve as an operational thought partner to the Director of Finance & Operations and departmentalleadership.▸ Manage relationships with key institutional partners including Facilities, IT, HR, Compliance, and PatientExperience.▸ Support department growth initiatives including new site development, service line expansion, and programlaunches.• Financial & Resource Stewardship▸ Partner with the Director of Finance & Operations on budget development and management for operationalcost centers.▸ Identify and implement cost-saving and efficiency opportunities without compromising quality orstaff/patient experience.**Qualifications*** Bachelor's degree in healthcare administration, Business Administration, Public Health, or a related field Required* Masters degree Preferred* 4-6 years of progressive healthcare operations experience, with at least 3 years in a supervisory or leadership capacity Required* 1-3 years experience in an academic medical center or large health system highly preferred* Background in OB/GYN, Women's health, or a related field Preferred