Assistant Director of Operations

Dr. Richard Izquierdo Health and Science Charter School; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

Dr. Richard Izquierdo Health and Science Charter School seeks an experienced Director-level operations professional to support the Director of Operations in managing enrollment, PowerSchool, and family orientation events.

The role oversees the operations team and coordinates with vendors, ensuring compliant student records and efficient daily functions. The position requires a Bachelor’s Degree, 5–7 years in NYC charter school operations, and fluency in Spanish, with strong proficiency in Google

Qualifications

• Bachelor’s Degree required.
• Fluency in Spanish required.
• 5–7 years of professional operations experience in a NYC charter school setting.
• Proficiency in Google Suite, ATS and PowerSchool required.

Responsibilities

• Supports oversight with the Director of Operations.
• Oversees enrollment processes and PowerSchool administration.
• Manages and coordinates registration/family orientation events.
• Supervises the operations team and supports professional development.
• Coordinates relationships with vendors and outside partners.
• Maintains student records and enrollment data across systems.
• Oversees facilities, transportation, and office operations.

Skills

Fluency in Spanish

Operations leadership

Education

Bachelor’s Degree

Tools

Google Suite

ATS

PowerSchool

Job description

Director of Operations and HS and MS Principals

Overview

The Assistant Director of Operations is responsible for supporting the Director of Operations in the oversight and high functioning of the operations department for the school. The Assistant Director of Operations is responsible for supporting overseeing enrollment, PowerSchool, and all registration/family orientation events. Additionally, the Assistant Director of Operations will provide administrative and operational support to the operations team as well as for the daily operations responsibilities listed below.

Responsibilities

Supporting Department Oversight with the Director of Operations

• Oversees key processes related to state and federal reporting including annual reporting to the authorizer, BOCES, Per Pupil, FAMIS
• Manages and improves the enrollment process throughout the school year, ensuring students are onboarded properly, all documents are collected and student files are in compliance with state requirements
• Manages the semi-monthly Per Pupil billing process and coordinate with the SpEd team to ensure accurate FTEs for Gen and SpEd population
• Oversees all matters related to facilities and maintenance and liaison relationships with the other schools sharing the building
• Collaborates with the Executive Director on annual recruitment plan and executes plan and tracks progress for recruitment goals
• Oversees logistics for key school events including holiday celebrations, schoolwide events, parent teacher conference, etc.
• Coordinates orders with related parties for general supplies and furniture
• Supervises all members of the operations team, including the Family Engagement Coordinator,
• Engages in weekly one-on-one meetings with team members and weekly team meetings to monitor and address professional and personal growth, build relationships, and cultivate team culture
• Oversees the Operations ticket system through Monday.com and access priority and assign tasks to the team
• Manages relationships with outside vendors

Supporting Student and Family Engagement with the Director of Operations

• Oversees relationships with key stakeholders (families, staff, students, Charter School Office, vendors, organizational partners, and leadership team)
• Develops internal processes and leads student recruitment efforts to ensure fiscal solvency of the school
• Serves as director overseeing the student enrollment process including application, lottery, waitlist, transfer, withdrawal process, and monitoring of accurate ATS and SIS records
• Directs and ensures the student attendance plan, working with school teams and families to increase student attendance
• Supervises the entire PowerSchool enrollment process for families, the lottery, all student recruitment events and activities and serves as the main touch point for families and the operations team on all things related to student enrollment
• Designs a student recruiting process including outreach and tours for parents
• Maintains student enrollment according to the budgeted target, and initiates campaigns to gain more students as needed
• Maintains student waiting list according to State law; receives and organizes applications
• Directs the transmission of student transfer/withdrawal paperwork to and/or from student’s former or current school

Student Records

• Oversees the upkeep, accuracy and maintenance of all student records - creating a digital library of all current and future students
• Supervises the process for updating student information in the areas of academics, personal contact info, health and emergency info, and parental permission, using state required database and school database
• Ensures content of student information is accurate and is organized and filed as required by State law
• Ensures the team collects and files student records
• Supervises the management of tracking attendance and lateness of students

Main Office Management

• Holds the team accountable for the office being decorated well, clean, appropriate for families to enter and organized for operational efforts
• Greets all families and main office guests warmly and prioritize customer service when serving them
• Answers calls as they come in, promptly directing calls to the appropriate person, taking a message and/or identifying trends on calls for action steps with the team

Transportation

• Oversees student transportation via bus and other modes of transportation for arrival, dismissal and field trips
• Ensures student transportation schedule is aligned with school calendar
• Manages daily mode changes for students whose usual mode of transportation is different from usual

Administrative

• Ensures the coordination of logistics for field trips with staff and makes applicable arrangements for meals (cold DOE lunches)
• Ensures a full stock of uniforms and school t-shirts and maintains inventory and storage systems through team delegation
• Administers annual Parent Survey and attempt highest completion rate as possible, compile statistics and file all surveys in collaboration with the Family Engagement Coordinator
• Continuously improves school operations systems and procedures and lead or support with special projects
• Designs and creates a consistent system for teacher supply delivery
• Maintains accurate and organized inventory of all school supplies, swag and equipment for easy access and usage

Facilities

• Designs and facilitates a facilities maintenance system that allows for quick upkeep and fixes for all classrooms, hallways, office spaces, etc.
• Communicates quick building needs to DOO/Custodian on site and set up employee mailboxes, room signs, hallway passes and emergency exit procedures
• Maintains system to address facility needs
• Manage staff with facility and ordering needs through Monday.com (furniture, books, supplies, records, technology network, computers, copy machines, other assets, phone, etc.)

Qualifications

• Bachelor’s Degree required
• Fluency in Spanish required
• At least 5-7 years of professional operations experience in a NYC charter school setting
• Proficiency in Google Suite, ATS and PowerSchool required

Supervisory Responsibilities

This role will support the supervision of the entire operations team including the Family Engagement Coordinator

Position Type and Expected Hours of Work

This is a full-time 12-month position. The regular hours and workdays are Monday through Friday, 7:55 am to 3:55 pm in addition to any special events to which all staff are expected to attend. Some Saturdays are required.

Salary Range

$85,000-$95,000 annually (Based on Experience)

Travel

Minimum to no travel required

EEO Statement

Dr. Richard Izquierdo Health and Science Charter School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Dr. Richard Izquierdo Health & Science Charter School's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.