Assistant Director of New Student & Family Programs

North Carolina Central University; Durham (NC); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

11-12 Paid Holidays

TSERS retirement system

NCFlex – Vision, Dental, Flexible FSA,

Life Insurance

Employee Assistance Program

Campus Recreation Center Discount

University Bookstore Discount

Community Service Leave

Job summary

North Carolina Central University (NCCU) invites applications for the role of Assistant Director of New Student & Family Programs. The position leads orientation staff, coordinates new student and family programming, and collaborates with campus partners to strengthen student onboarding and engagement.

The role emphasizes assessment, data-informed planning, and inclusive family outreach. The Office of New Student and Family Programs reports to the Director and supports first-year and

Qualifications

• Excellent oral, written, interpersonal, and presentation skills, with the ability to communicate effectively with parents, students, faculty, staff, and university administrators.
• Strong conceptual, cross-cultural communication, problem-solving, decision-making, and conflict-resolution skills.
• Ability to work effectively with individuals and groups from diverse backgrounds, including students and their parents and families.

Responsibilities

• Oversee recruitment, selection, training, supervision, scheduling, and evaluation of student orientation staff.
• Coordinate orientation programs and registration processes; manage program databases.
• Advise the NCCU Parent and Family Association; develop family engagement initiatives.
• Prepare assessment and evaluation reports related to Title III and Enrollment Management partnerships.

Job description

Assistant Director of New Student & Family Programs

Please see Special Instructions for more details.

Pre-Employment Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Position Information

Position/Classification Title

Position/Classification Title Academic Support Center Coordinator

Working Title

Working Title Assistant Director of New Student & Family Programs

Position Number

Position Number 817139

FLSA

FLSA Exempt

Appointment Type

Tenure Track No

FTE

FTE 1 = 40 hours/week, 12 months

Department Hiring Range

Department Hiring Range The salary is competitive and will be determined based on the candidate’s educational background, relevant experience, qualifications, and demonstrated expertise.

EEO-1 Category

EEO-1 Category Professionals

SOC Code

SOC Code 25-9099 - Education, Training, and Library Workers, All Other

Position Overview

Be an Eagle - Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University ( NCCU ), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU , your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU , where your purpose can take flight.

Visit NCCU .edu .

Employee Benefits

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit

The Division of Student Affairs fosters student growth and development. The Division of Student Affairs aids, directs, and informs students about services and programs that will expand students’ educational experiences and prepare them for lives in local and global communities. The Division of Student Affairs is responsible for many of the outside the classroom/off campus aspects of student life at NCCU , including student engagement and leadership; career services; student disability services; student leadership; residential life; student activities; student conduct; special programs and services; student health & counseling services; and campus ministry.

New Student Services serves as a link between NCCU and students’ parents and family members and is the campus resource for addressing and responding to parents’ questions, issues, and concerns.

Primary Purpose of Position

The Office of New Student and Family Programs ( NSFP ) provides leadership and programming in student orientation, transition, retention, and parent and family engagement. The Assistant Director supports the Director in developing, implementing, and evaluating programs and services that support incoming undergraduate students and their families at North Carolina Central University ( NCCU ).

The Assistant Director oversees the recruitment, selection, training, supervision, scheduling, and evaluation of student orientation staff; coordinates orientation programs and registration processes; manages program databases; and advises the NCCU Parent and Family Association. The position also leads the development and evaluation of first-year and transfer student programming, coordinates family engagement initiatives, and prepares assessment and evaluation reports related to Title III and Enrollment Management partnerships.

Additionally, the Assistant Director supports departmental leadership and operations, serves as the department’s lead in the Director’s absence, and performs other duties as assigned. The position reports directly to the Director of New Student and Family Programs.

Required Knowledge, Skills, and Abilities

• Excellent oral, written, interpersonal, and presentation skills, with the ability to communicate effectively with parents, students, faculty, staff, and university administrators.
• Strong conceptual, cross-cultural communication, problem-solving, decision-making, and conflict-resolution skills.
• Ability to work effectively with individuals and groups from diverse backgrounds, including students and their parents and families.
• Knowledge