Assistant Director of Military Education Benefits

Southern New Hampshire University; United States; Remote; USD 56,000 - 91,000; Full time

Job summary

A leading university is seeking an Assistant Director of Military Education Benefits to enhance the military student experience and oversee benefit processing. This remote-friendly role requires a Bachelor's degree and experience in military benefits. Join a diverse team committed to transforming lives through education.

Benefits

High-quality medical insurance

Low to no-cost dental and vision plans

5 weeks of paid time off

Employer-funded retirement

Free tuition program

Parental leave

Mental health resources

Qualifications

• 3+ years of experience in military benefit processing.
• Experience managing a team.

Responsibilities

• Oversee processing and enrollment reporting for veterans' programs.
• Lead projects to improve military student experience.

Skills

Military Benefit Processing

Team Management

Communication

Education

Bachelor's Degree

Tools

Enrollment Manager

Banner

PowerBI

Argos

Job description

Assistant Director of Military Education Benefits

Apply locations

Remote | Full time | Posted 6 Days Ago | Job Requisition ID: R0013169

Southern New Hampshire University is a team of innovators, world changers, and individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people with diverse industry experience, backgrounds, and skills. We are expanding and looking for the right candidate to join us.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Remote employees must have reliable internet access and a dedicated, properly equipped workspace free of distractions. Employees must reside and work from one of the listed states.

The opportunity

The Assistant Director of Military Education Benefits – Veterans Affairs Processing will oversee processing and enrollment reporting for Chapter 31, Veteran Readiness & Employment Program (VR&E) for our online and campus students. The role involves engaging with university partners to improve the military student experience, managing military benefit education specialists, and aligning with SNHU's core values and mission.

This is a remote-friendly position (#LI-Remote) reporting to the Director of Military Education Benefits.

In this role:

• Lead projects to improve military student experience in processing benefits.
• Oversee and maintain the Tungsten Network Portal for VR&E authorization and invoicing.
• Build relationships and communicate with the Department of Veterans Affairs (VA) daily.
• Oversee training modules for new team members and ongoing learning.
• Collaborate to improve daily practices and service quality.
• Establish and maintain quality assurance for military benefit processing.
• Represent the Military Benefit Team in projects to enhance the student experience.
• Provide feedback to promote engagement and collaboration.
• Perform other related responsibilities to support Military Benefits, Student Financial Services, and University goals.

What we're looking for:

• Bachelor's degree and 3+ years of recent experience in military benefit processing, including VR&E Program and Tungsten Network Portal compliance.
• 2+ years of recent experience with Enrollment Manager, Banner, PowerBI, and Argos reporting platforms.
• Experience managing a team.
• A thoughtful mindset to promote and improve operations.

We believe in inclusion and celebrating diverse talents. If SNHU sounds like the right fit, apply today—you might be the person we're looking for.

Compensation

The annual pay range is $56,752 - $90,821. The actual offer depends on skills, qualifications, experience, and internal considerations. The target hiring range is $62,712 - $84,846.

Exceptional benefits (because you’re exceptional)

As a full-time employee, you'll receive:

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off plus nearly a dozen paid holidays
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources