Assistant Director of Integrative Wellbeing

Hyatt Hotels Corporation

Austin (TX)

On-site

USD 90,000 - 140,000

Full time

3 days ago
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Benefits offered by this job

iAm Days
Wellbeing/Tuition reimbursement
Hotel nights discount
Medical/Dental/ Vision Insurance
401K with company match
Paid Time Off
Family bonding time
Stock Purchase Plan

Job summary

Miraval Austin Resort and Spa, a luxury well-being destination, seeks an Assistant Director of Integrative Wellbeing. This salaried leadership role reports to the Director and oversees staffing, scheduling, programming, and guest services across wellbeing offerings.

You will ensure programs are coordinated, financially responsible, and aligned with Miraval’s standards of excellence. You will work with cross-functional teams to deliver elevated, personalized experiences for every guest, driving

Qualifications

  • Demonstrated leadership, organizational, and communication skills.
  • Strong guest service skills and a professional, welcoming demeanor.
  • Experience coordinating multiple programs, teams, or priorities in a fast-paced environment.
  • Ability to monitor expenses, use resources responsibly, and work within budgets.

Responsibilities

  • Support the Director in developing, implementing, and evaluating programs, classes, consultations, and special offerings.
  • Provide guidance and support to department leaders, fostering coaching and professional development.
  • Help oversee the monthly Activities Schedule, ensuring offerings are balanced and cost-effective.
  • Coordinate daily operations with program teams and resort partners across departments.
  • Assist with staff scheduling, training, and performance feedback.
  • Represent the department with professionalism and excellent guest service, including in person and by phone.

Skills

Leadership
Communication
Guest service
Program coordination
Budget management

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Assistant Director of Integrative Wellbeing

Miraval Austin Resort and Spa

US - TX - Austin

Golf and Recreation

Full-time

Yearly US Dollar (USD) pay basis

Summary

Would you like to work for a 30-year iconic brand known worldwide for its commitment to luxury well-being? At Miraval Austin Resort and Spa, balance, mindfulness, and care are not just words—they are the way we live and work every day. Set within a beautiful natural environment, Miraval is a luxury well-being destination where guests are invited to reconnect with themselves through transformative experiences, personalized care, and thoughtfully designed programs.

Here, your career development and well-being go hand in hand. You’ll be supported by colleagues who value empathy and respect, with opportunities for professional training and leadership growth, and access to our fitness center, hiking trails, and well-being programs. This is more than a job—it’s an opportunity to align your career with a life in balance while helping create an exceptional luxury well-being experience.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Assistant Director of Integrative Wellbeing.

The Assistant Director of Integrative Wellbeing is a salaried, exempt leadership position reporting to the Director of Integrative Wellbeing and is a member of the Assistant Leadership Committee. The Assistant Director supports the Director in the day-to-day operation of the Integrative Wellbeing department and helps oversee staffing, scheduling, programming, and guest services.

Working across the resort’s wellbeing offerings—including group exercise, yoga, meditation, equine experiences, outdoor adventure, nutrition, fitness, wellbeing presentations, and individual consultations—the Assistant Director helps ensure programs are well coordinated, financially responsible, and consistent with Miraval’s standards of excellence. This role helps deliver an elevated, personalized, and transformative experience for every guest.

Duties and Responsibilities

  • Support the Director in developing, implementing, and evaluating programs, classes, consultations, and special offerings, including nutrition, fitness, therapy-based, and other wellbeing experiences.
  • Provide guidance and support to department leaders, fostering their ongoing coaching and professional development.
  • Help oversee the monthly Activities Schedule, ensuring offerings are balanced, guest-driven, cost-effective, and practical to deliver.
  • Coordinate daily operations with program teams and resort partners, including Guest Relations, Experience Planning, Housekeeping, Engineering, and Landscape.
  • Help train Reservations, Guest Relations, and Experience Planning colleagues to connect guests with relevant programs and create a thoughtful Miraval experience from first contact through checkout.
  • Coach program staff on presenting offerings and making appropriate referrals to individual consultations and other services.
  • Monitor guest feedback, participation, program quality, and operating costs; share findings and recommendations with the Director.
  • Assist with departmental budgets, expense monitoring, reporting, and capital planning.
  • Partner with Marketing, Sales, and Public Relations colleagues to support program promotion and reach the Miraval audience.
  • Coordinate with content providers, ambassadors, and program partners to support signature individual and group experiences.
  • Provide leadership and operational support across the Specialists, Farm and Equine, Outdoor Adventure, Yoga and Meditation, Nutrition, and Fitness teams.
  • Support the Director with staff scheduling, training, performance feedback, and team development.
  • Organize and participate in departmental and interdepartmental meetings, training, and team-building activities.
  • Represent the department with professionalism and excellent guest service, including in person and by phone.
  • Travel occasionally on behalf of the company and work flexible or extended hours as resort operations require.
  • Perform other responsibilities as assigned to support business operations.
  • This list of duties is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support business operations.
Qualifications

Qualifications and Experience

  • At least five years of experience in health and wellbeing-focused programs; experience in a wellness resort setting is preferred.
  • Demonstrated leadership, organizational, and communication skills, including the ability to train, coach, evaluate, and guide employees.
  • Strong guest service skills and a professional, welcoming demeanor.
  • Experience coordinating multiple programs, teams, or operational priorities in a fast-paced environment.
  • Understanding of resort or spa operations, financial controls, guest satisfaction, and employee engagement.
  • Knowledge of current programming trends, tools, and resources in the spa, wellbeing, and resort industries.
  • Ability to monitor expenses, use resources responsibly, and work within established budgets.
  • Strong problem-solving and decision-making skills, with the judgment to respond effectively to changing circumstances.
  • Excellent attention to detail, follow-through, and ability to manage multiple priorities and interruptions.
  • Ability to write clear business communications, summaries, and reports.
  • Ability to work flexible and extended hours as required by resort operations.

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*
Discounted and Complimentary Hyatt Hotel nights*
Medical, Prescription, Dental and Vision Insurance on 30thday of employment*
401K with company match* Generous Paid Time Off program*
Paid Family Bonding Time and Adoption Assistance*
Complimentary daily colleague meals
Employee Stock Purchase Plan*
Access to resort facilities including spa services, programs, hiking trails and fitness center
*Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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