Assistant Director of Human Resources

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Omni Hotels & Resorts in Fort Lauderdale seeks a senior Human Resources leader to partner with the Director of HR in driving strategic plans that align financial objectives with guest service and culture. The role supervises both hourly and management HR staff, develops policies, and leads training programs to raise productivity, quality, and profit.

You will handle investigations, support employment decisions, manage union relations, and ensure compliance with CBAs and legal requirements, while

Qualifications

• Must have at least 3 years of experience in Human Resources.
• Minimum of 3 years in HR leadership, with Sr. HR Manager or Assistant Director level experience.
• Significant employee relations experience at decision-making level, incl investigations, coaching, counseling, grievances.
• Well-rounded HR background in employee relations, benefits, training, safety, liability avoidance and compliance.
• Bachelor's Degree.
• Outstanding verbal and written communication; ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Responsibilities

• Supervise and train hourly and management HR team members.
• Partner with the Director of HR in policy, culture and leadership.
• Implement training and development programs. Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Assist the Director of HR in responding to employment litigation from Federal and State offices.
• Maintain an effective working relationship with the union based on mutual respect of CBAs.
• Ensure Omni leaders are educated on the CBAs for their areas.
• Handle union issues including grievances, mediations and arbitrations.
• Fulfill responsibilities of the Director of HR in their absence with property leadership input.
• Provide guidance to department heads on employee relations issues and uphold Omni culture and compliance.
• Assist in developing and maintaining an active Succession Plan for all hotel departments.
• Ensure Omni Benefits programs are implemented according to standards.
• Ensure onboarding of new associates is implemented according to Omni standards.
• Ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance and keep the team up-to-date with evolving legislation and compliance.
• Maintain Associate Service Center SOPs and ensure compliance with Internal Audit requirements.
• Ensure department meets HR Assessment standards.
• Implement Associate Engagement survey and drive actionable plans to move the hotel forward.
• Ensure all Omni Training Programs are implemented successfully.
• Ensure training required by law (ex: RBS, Food Handler, Sexual Harassment) is completed.

Skills

Leadership

Employee relations

Investigations

Policy development

Training & development

Coaching & mentoring

Communication skills

Education

Bachelor's Degree

Job description

JOB PURPOSE:

Partner with the Director of HR in a leadership role supporting financial objectives, guest service, and company culture through strategic planning and development of organizational structure and policy that contribute to increased productivity, quality, and profitability. Supervise and train both hourly and management team members, partnering closely with the Director of HR to implement policies, culture, and leadership initiatives. From conducting investigations to implementing training programs and ensuring legal compliance, you'll play a pivotal role in maintaining Omni's standards and fostering a positive work environment.

ESSENTIAL JOB FUNCTIONS:

• Supervise and train hourly and management Human Resources team members.
• Partner with the Director of HR in all areas of Omni policy, culture and leadership.
• Implement training and development programs. Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
• Maintain an effective working relationship with the union based on mutual respect of applicable Collective Bargaining Agreements “CBA”.
• Ensure Omni leaders are educated on the particulars of the Collective Bargaining Agreement for their areas.
• Handle union issues including grievances, mediations and arbitrations.
• Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
• Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
• Assist the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
• Ensures all Omni Benefits programs are implemented according to standards.
• Ensure on-boarding of new associates is implemented according to Omni standards.
• Ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
• Maintain all Associate Service Center Standard Operating Procedures.
• Ensure the Associate Services complies with Internal Audit requirements.
• Ensure the department meets the standards of the HR Assessment.
• Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
• Ensure all Omni Training Programs are implemented successfully.
• Ensure the hotel complies with all training required by law (ex: RBS, Food Handler, Sexual Harassment) etc.
• Manage the Worker’s compensation & LOA processes
• Co-chair our Social Committee to plan and execute exciting, fun and interesting associate events at least quarterly.
• Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
• Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
• Fulfill reasonable requests of management as directed by Director of HR, GM or Managing Director.
• Conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.

QUALIFICATIONS:

• Must have at least 3 years of experience in Human Resources.
• Minimum of 3 years of experience in a Human Resources leadership role, with at least 2 years of experience as a Sr. HR Manager or 1 year of experience as an Assistant Director.
• Must have significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.
• Must have a well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
• Bachelor's Degree
• Must have outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Preferred:

• Hotel/Resort experience strongly preferred.
• Bilingual (English/Spanish).
• Experience in a unionized hotel preferred and a strong asset
• Experience conducting and implementing training and development programs
• Large hotel / resort experience preferred.
• Previous union experience preferred.

ENVIRONMENT & POSITION ANALYSIS

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.