Assistant Director of Human Resources

Omni Hotels & Resorts; Boston (MA); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Discounted rates

Job summary

Omni Hotels & Resorts in Boston’s Seaport district seeks an Assistant Director of Human Resources to oversee recruitment, benefits, training, associate relations, safety and compliance. Salary range is $105,000 - $120,000 per year, with responsibilities spanning supervision of HR staff, policy guidance, program development, investigations, and succession planning.

The role requires at least 3 years in HR, and 2+ years in HR leadership, with a bachelor’s degree and strong communication skills.

Qualifications

• Must have at least 3 years of HR experience.
• Minimum of 2 years experience in an HR leadership role.
• Significant employee relations experience at a decision-making level, including investigations, coaching and handling grievances.
• Bachelor's Degree required.

Responsibilities

• Supervise and train hourly and management HR team members.
• Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
• Implement training and development programs and recommend new programs based on need.
• Conduct investigations and assist in employment status decisions.
• Fulfill responsibilities of the Director of HR in their absence and communicate with property leadership.
• Provide guidance to department heads on employee relations issues and ensure Omni culture compliance.
• Develop and maintain an active Succession Plan for all departments.
• Ensure Omni Benefits programs are implemented and onboarding is compliant.
• Maintain Associate Files and ensure training required by law is completed.
• Plan and execute associate events and implement recognition programs.

Skills

Employee relations

Investigations

Coaching

Communication

Leadership

Education

Bachelor's degree

Job description

POSITION OVERVIEW:

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Assistant Director of Human Resources will be responsible for assisting with and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations, safety & Worker’s Compensation as well as liability prevention and legal compliance.

The salary range for this position is $105,000 - $120,000 per year

RESPONSIBILITIES:

• Supervise and train hourly and management Human Resources team members.
• Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
• Implement training and development programs. Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
• Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
• Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
• Assist the Director of HR in developing and maintaining an active “Succession Plan” for all departments of the hotel.
• Ensures all Omni Benefits programs are implemented according to standards.
• Ensure on-boarding of new associates is implemented according to Omni standards.
• Ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
• Maintain all Associate Service Center Standard Operating Procedures.
• Ensure the Associate Services complies with Internal Audit requirements.
• Ensure the department meets the standards of the HR Assessment.
• Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
• Ensure all Omni Training Programs are implemented successfully.
• Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
• Ensure the associate files are maintained in a neat and organized manner.
• Plan and execute exciting, fun and interesting associate events at least quarterly.
• Implement Omni’s recognition programs. Ensure the Omni Service Champion culture is celebrated.
• Implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
• Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
• Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
• Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
• Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
• Monitor departmental expense in compliance with check-book accounting process. Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
• Participate in yearly budgeting process, forecasting expenditures for associate relations with the Director of HR.
• Fulfill reasonable requests of management as directed by Director of HR, GM or Managing Director.
• Conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.

Desirable:

• 1. Ability to communicate in a second language
• 2. Experience working with labor unions.

QUALIFICATIONS:

Requirements:

• Must have at least 3 years of experience in Human Resources.
• Minimum of 2 years experience in a Human Resources leadership role.
• Must have significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.
• Must have a well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
• Bachelor's Degree required.
• Must have outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Preferred:

• Hotel/Resort experience strongly preferred.
• SPHR Certification or AHLA CHRE Certification preferred.
• Experience conducting and implementing training and development programs.
• Large hotel / resort experience preferred.
• Operations management experience preferred.

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide