Assistant Director of Housekeeping & Guest Experience

Marriott Resorts Hospitality Corporation; Palm Beach Shores (FL); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Marriott Vacations Worldwide is seeking an experienced housekeeping supervisor to assist in managing daily operations across guest rooms, public spaces and employee areas. You will lead a team, monitor budgets, schedule staff, and ensure guest satisfaction while upholding Marriott standards.

Relocation assistance is available. The role emphasizes staff development, inspection programs, and adherence to policies to drive service excellence and financial performance.

Qualifications

• Education: high school diploma or GED, or a 2-year degree in related major.
• Experience: 2 years in housekeeping or related area; or 0 years if a 2-year degree.
• Relocation assistance available and focus on budget compliance.

Responsibilities

• Manage housekeeping operations and budgets.
• Review staffing levels to meet guest service and financial goals.
• Obtain lists of rooms to be cleaned and prepare work assignments.
• Supervise inspection program for guestrooms and public spaces.
• Schedule employees to meet business demands and track attendance.
• Ensure compliance with policies and procedures.
• Participate in interviewing and hiring of team members.
• Drive guest satisfaction and continuous service improvements.

Skills

Staff management

Budgeting

Scheduling

HR training

Customer service

Communication

Education

High school diploma or GED

2-year degree in Hospitality/Business Administration

Job description

Marriott Vacations Worldwide is seeking an experienced housekeeping supervisor to assist in managing daily operations across guest rooms, public spaces and employee areas. You will lead a team, monitor budgets, schedule staff, and ensure guest satisfaction while upholding Marriott standards.

Relocation assistance is available. The role emphasizes staff development, inspection programs, and adherence to policies to drive service excellence and financial performance.