Assistant Director of Financial Aid - State & Federal Grant Programs

University of Scranton; Scranton (Lackawanna County); On-site; USD 65,000 - 90,000; Full time

Job summary

University of Scranton in Scranton, PA, seeks an Assistant Director of Financial Aid to oversee state and federal grant programs, including Pell and state grants, ensuring accurate awarding and timely disbursement in line with federal, state, and institutional regulations. The role also manages the Student Employment Program and supervises a financial aid counselor, collaborating with external agencies.

A bachelor's degree plus 3–5 years' experience in financial aid (plus 1–2 years supervisory)

Qualifications

• Bachelor's degree required.
• Minimum of three to five years of experience in financial aid administration or finance and accounting or related field.
• At least one to two years of experience supervising staff, student workers, or managing a team.
• Knowledge of federal, state and institutional aid programs and compliance.

Responsibilities

• Oversee the administration and disbursement of Federal Pell Grants, ensuring compliance with federal regulations and accuracy in student accounts.
• Liaise with Pennsylvania State Grant & Special Programs and other agencies providing student educational assistance.
• Stay current on legislative changes impacting the University and update university processes accordingly.
• Supervise the financial aid counselor(s) and manage the Student Employment Program.
• Review and award financial aid packages in accordance with policy guidelines.
• Present financial aid information to students, parents and applicants in person and in group settings.
• Maintain and improve departmental processes and training.

Skills

Excellent communication

Organizational skills

Multi-tasking

Verbal and written communication

Attention to detail

Customer service orientation

Education

Bachelor's degree

Tools

MS Office

Banner Sevis

Job description

University of Scranton

Assistant Director of Financial Aid – State & Federal Grant Programs

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

About

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia

Title IX Coordinator

Office of Institutional Compliance & Title IX

Institute of Molecular Biology & Medicine, Suite 315

[e-mail]

[phone]

https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a Catholic and Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the common good. The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development fundamental to the growth in wisdom and integrity of all who share its life.

Department

Financial Aid

Job Purpose

Reporting to the Director of Financial Aid and Enrollment, this position is responsible for overseeing the administration and compliance of federal and state grant programs, including the Federal Pell Grant and Pennsylvania State Grant. This role ensures accurate and timely awarding and disbursement of financial aid in accordance with federal, state, and institutional regulations. Additionally, the position manages the Student Employment Program.

Essential Duties

• Act as liaison with Pennsylvania State Grant & Special Programs and other Pennsylvania agencies providing student educational assistance, and all other state and external entities
• Responsible for staying current on legislative changes impacting the University and helping the administration to respond to pending legislation; identify regulatory changes and ensure timely updates to university processes
• Oversee the administration and disbursement of Federal Pell Grants, ensuring compliance with federal regulations and accuracy in student accounts
• Oversight of Student Employment Program, including maintenance of job descriptions, student job referrals and placement, and communication with supervisors, student Payroll Office
• Review and award financial aid packages for designated cohort compliant with federal, state and institutional policies and guidelines
• Prepare and present financial aid information to students, parents and applicants in person and group settings
• Supervision of a financial aid counselor(s)

Additional Skills Required

• Maintain knowledge and proficiency with technological skills required for performance of general and program specific duties used for the administration of financial aid
• Maintain knowledge and proficiency of federal, state and institutional aid programs, including compliance and regulations through participation in training seminars, webinars and attendance at conferences
• Proficient user of MS Office (Word, Excel, Power Point) proficiency
• Knowledge and ability with large data base systems, e.g. Banner Sevis
• Excellent organizational skills
• Must maintain highbest levels of accuracy and attention to detail
• Excellent verbal and written communications skills
• The ability to multi-task in a fast paced environment
• Knowledge of common office procedures including telephone etiquette
• The ability to uphold human dignity and respect by recognizing each person's worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University's Catholic and Jesuit mission

Minimum Education Requirements

• Bachelor's degree required

Minimum Job Experience Requirements

• Minimum of three (3) to five (5) years of experience in financial aid administration or finance and accounting or related field
• At least one (1) to two (2) years of experience supervising staff, student workers, or managing a team

Preferred Qualifications

Years of Experience: 3

University Classification: Professional

FLSA Classification: Exempt

Schedule/Work Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required.

Full Time/Part Time: Full-Time

Annual Schedule: 12

Posting Number: S1066P

Open Date: 08/31/2026

Close Date: 09/21/2026

Open Until Filled: No