Assistant Director of CM Operations

Answers In Genesis Group; Petersburg (KY); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Answers in Genesis Group seeks an Assistant Director of Museum Operations at the Creation Museum in Petersburg, KY. This full-time role partners with the Director of Operations to ensure seamless daily operations in alignment with our mission and core values.

You will lead cross-functional teams, oversee process improvements, and support staff development while upholding faith-based hospitality and guest experiences.

Qualifikationen

• Must sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regularly attends a local Bible-believing church.
• Strong guest-service mindset and leadership potential.

Aufgaben

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture in all work.
• Approach tasks with a second mile mindset.
• Prioritize integrity in interactions.
• Oversee development of all team members.
• Lead with passion, courage, trustworthiness, humility.
• Foster growth of staff professionally and spiritually.
• Cultivate high-trust, cross-department collaboration.
• Ensure effective communication and feedback to Director.
• Evaluate daily systems and workflows with managers.
• Research process gaps and recommend ROI actions.
• Conduct regular SOP compliance walk-throughs.
• Identify signage and guest-flow needs; coordinate fixes.
• Coordinate personnel allocation and logistics.
• Assist in budgeting for departments.
• Perform other duties as assigned.

Ausbildung

Bachelor’s degree in business, management, or related field

Jobbeschreibung

Job Details: Job Location: Creation Museum - Petersburg, KY 41080, Position Type: Full Time, Job Category: Operations,

The Assistant Director of Museum Operations serves as a strategic partner to the Director of Operations and a vital bridge across the leadership team, ensuring seamless daily operations of the Creation Museum.

Operating alongside both the Director and department managers, this role functions as a trusted resource, tactical integrator and collaborative sounding board.

The Assistant Director champions a God-honoring culture, working together with managers to help them navigate operational challenges, eliminate system friction, and realize their full professional and spiritual potential.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Oversee and promote the spiritual, personal, and professional development of all team members being led.
• Lead with passion, courage, trustworthiness and humility.
• Actively develop and maintain a work environment that enhances the professional and spiritual growth of all team members.
• Assist to cultivate a high-trust environment characterized by cross-departmental collaboration and staff appreciation.
• Facilitate effective communication, ensuring managers and staff have the information and context they need, and the Director has accurate operational feedback from the team.
• Work alongside department managers to continuously evaluate daily systems, tools, and workflows, helping them to identify friction points and enact improvements.
• Assist managers in researching process gaps and departmental needs, acting as a collaborative partner to formulate and present high return on investment recommendations to the Director of Operations.
• Conduct regular operational walk-throughs and calibrations to ensure compliance with SOPs and service standards.
• Proactively identify physical touchpoints needs (signage, guest flow, facility conditions) and coordinate with the appropriate teams to maintain a seamless guest environment.
• Collaborate with managers to review personnel allocation and material logistics, helping them balance exceptional customer service with efficient team and resource management.
• Assist in the development and monthly evaluation of departmental revenue and expense budgets.
• And all other duties and responsibilities assigned by management.

Qualifications

• Must agree with and be able to sign our Statement of Faith
• Maintains a personal relationship with Jesus Christ
• Regularly attends a local Bible-believing church
• Passionate about delivering exceptional guest experiences
• Ability to develop relationships that produce results
• Strong prioritization and planning skills
• Good problem-solving skills and decision-making ability
• Excellent organizational skills and attention to detail
• Able to react quickly to changing priorities
• Leads by example, resolves conflict and fosters teamwork
• Pursues opportunities for personal and collective growth

Education & Experience

• Bachelor’s degree in business, management, or related field preferred
• Minimum 3-year operational leadership experience, preferably within large-scale hospitality environment