Assistant Director Military & Veteran Education Outreach

University of North Carolina Pembroke; Pembroke (NC); On-site; USD 60,000 - 84,000; Full time

Job summary

University of North Carolina Pembroke seeks an Assistant Director of Academic and Military Outreach to coordinate enrollment management for military-affiliated students and civilians, including Fort Bragg engagement, hybrid courses, testing services, and VA benefits processing. This role will serve as a key liaison across campus and community partners.

Requirements include a Master’s or Bachelor’s with 3–5 years related experience, plus demonstrated work with active duty military and veterans

Qualifications

• Master's degree or bachelor's degree and at least 3-5 years of directly related work experience.
• Demonstrated experience working with active duty military and veteran students; familiarity with GI Bill benefits.
• Familiarity with VA education benefit processing and certification software.

Responsibilities

• Advise military-affiliated students and connect them to campus resources.
• Serve as a School Certifying Official for VA benefits processing.
• Monitor benefits, enrollment, and report appropriate changes, payment reconciliation, and regular file audits.
• Coordinate term schedules with the Director of Academic & Military Outreach; create content for recruitment materials and social media.

Skills

Student advising

CRM experience

Communication skills

Collaboration with departments

Education

Master's degree

Bachelor's degree

Tools

Banner

VA Enrollment Manager

DoW portals

Job description

University of North Carolina Pembroke seeks an Assistant Director of Academic and Military Outreach to coordinate enrollment management for military-affiliated students and civilians, including Fort Bragg engagement, hybrid courses, testing services, and VA benefits processing. This role will serve as a key liaison across campus and community partners.

Requirements include a Master’s or Bachelor’s with 3–5 years related experience, plus demonstrated work with active duty military and veterans