Assistant Director Leasing & Collections

Texas Southern University; Houston (TX); On-site; USD 69,000 - 89,000; Full time

Job summary

Texas Southern University is seeking an Assistant Director of Leasing & Collections. Responsible for overseeing the leasing process for Residential Life & Housing, this role involves leadership, management of the Star Rez software, and strategic marketing efforts to enhance the leasing experience. The right candidate will have a strong educational background and relevant experience, ensuring a harmonious community relationship while supporting all aspects of residential life.

Qualifications

• Three to five years of related experience required.
• Broad knowledge of Star Rez software application.
• Experience in leading and managing teams.

Responsibilities

• Manage the entire marketing, leasing, and collections process for Residential Life & Housing.
• Provide leadership to Leasing & Collections Coordinators.
• Implement and maintain annual marketing plans.

Skills

Problem-solving

Multitasking

Interpersonal communication

Organization

Facilitation

Education

Bachelor’s degree in an appropriate discipline

Master’s degree preferred

Tools

Star Rez software

Microsoft Office Professional

Job description

Security Sensitive Position?:

Yes

Hours of Work:

8:00 AM - 5:00 PM M-F

Posting Number:

TSU203378

Official TSU Title:

Assistant Director Leasing & Collections

Grant Title:

N/A

Job Description Summary / TWC Summary:

Under general supervision the Assistant Director Leasing & Collections is responsible for managing the entire marketing, leasing, and collections process for Residential Life & Housing. Providing leadership and direction to all Leasing & Collections Coordinators in the department.

Essential Duties Summary:

• Provide leadership and direction to all Residential Life & Housing Leasing & Collections Coordinators.
• Designs and ensures that the leasing process for RLH is properly maintained and updated timely.
• Manages the Star Rez software system and trains Leasing & Collections Coordinators and other RLH staff on system updates. Will be responsible for all department audit request.
• Presents RLH leasing process to other departments and orientations both internally and externally.
• Implement and maintain a thorough annual marketing plan. Implement daily and weekly goals. Work closely with Director and staff to ensure all potential marketing avenues are being fully utilized.
• Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing university policies and standards.
• Coordinate advertising events on campus; create partnerships with school and student programs whenever possible
• Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.
• Develop knowledge of campus and community resources to ensure timely and efficient referrals when appropriate.
• Demonstrate an on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students.
• Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse, and respectful community.
• Performs other job-related duties as required.

% FTE:

1.0

Hiring Range:

$69,333.15 - $88,399.77

Education:

Bachelor’s degree in an appropriate discipline from an accredited four- year college or university.
Master’s degree preferred.

Required Licensing/Certification:

Requires a broad knowledge of the application of Star Rez software.
Driver’s License preferred.

Knowledge, Skills, and Abilities:

Knowledge of:

• Star Rez software.
• Policies, procedures, practices, and equipment.
• Microsoft Office Professional or similar applications.

Skill in:

• Problem-solving and decision-making.
• Multitasking and time management.
• Exceptional interpersonal, counseling, communication, organization, and facilitation.
• Both verbal and written communication.

Ability to:

• Direct and manage leasing and collection coordinators.
• Maintain a positive reputation, and relationship with university and community.
• Performs duties within scope of general University policies, procedures, and objectives.
• Analyzes problems and performs needs assessments.
• Make recommendations that affect policies, procedures, and practices.

Work Experience:

Three (3) to five (5) years of related experience.

Working/Environmental Conditions:

Work is performed within routine office environment with no exposure to hazardous or unpleasant conditions. Physical demands are usually limited to sitting or standing in one location much of the time. Some stooping, lifting, or carrying objects of light weight may be required.

UA EEO Statement:

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

Manual of Administrative Policies and Procedures

Open Until Filled (overrides close field) :

Yes

Special Instructions to Applicants:

Open to all applicants.