Assistant Director for Student Conduct & Community Standards

UMass Amherst; Amherst (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Onsite work

Professional development

Job summary

UMass Amherst is seeking an Assistant Director for Student Conduct & Community Standards in Amherst. You will oversee day-to-day conduct operations and support the university hearing process, supervising staff and coordinating staff training.

The role emphasizes collaboration across campus, data audits in Advocate, and development of educational initiatives related to student conduct and community standards.

Qualifications

• Master's degree required with strong professional experience in student services.
• Experience adjudicating student conduct cases or facilitating conflict resolution.
• Proven ability to train staff and conduct workshops and presentations.

Responsibilities

• Triages and processes student conduct referrals and maintains accurate records.
• Administers cases up to housing removal and suspension and ensures procedures are followed.
• Supervises coordinators, graduate assistants, and Residence Life staff as assigned.
• Coordinates University Hearing Board processes and training of board members.
• Supports development and delivery of staff training and educational initiatives.

Skills

Excellent communication

Presentation skills

Training development

Diversity and inclusion

Conflict resolution

Education

Master's Degree

Tools

Microsoft Office (Teams)

Web-based applications

Advocate (conduct software)

Job description

Title: Assistant Director for Student Conduct & Community Standards

Executive Area: Student Affairs & Campus Life

College/School/MBU: Dean of Students

Department: Dean of Students

Work Location: Amherst

Schedule: Full Time

Work Arrangement: Onsite

Job Summary

Under the general supervision of an Assistant Dean for Student Conduct and Community Standards, the Assistant Director for Student Conduct and Community Standards is responsible for a variety of functions related to the delivery of student services, with primary responsibility for the day-to-day implementation of the university student conduct system.

Essential Functions

• Responsible for the day-to-day triaging and processing of student conduct referrals, monitoring for timely case resolution, auditing of sanction completion, and processing student conduct records request.
• Serves as a student conduct case administrator for cases resulting in sanctions up to housing removal and suspension and ensures student conduct cases are adjudicated and resolved per established procedures.
• Supervises Coordinators for Student Conduct and Community Standards and graduate assistants. Provides oversight to Residence Life staff assigned to perform student conduct related work.
• Assists in the coordination and facilitation of the University Hearing Board process: recruitment and training of hearing board members; scheduling hearing boards; preparation of hearing board materials; working with involved parties in pre‑hearing processes; and serving as a university hearing board procedural advisor.
• Supports the development and facilitation of training for Residence Life full‑time, graduate, and undergraduate staff as it relates to their responsibilities in responding to student conduct‑related matters and/or as conduct case administrators.
• Supports the maintenance of the student conduct database (Advocate) by performing regular audits and updates.
• Supports the development and facilitation of student conduct educational initiatives, including but not limited to creation of promotional materials/content, creation of resource guides, facilitation of workshops and presentation, and coordination of passive programming. This may require the transportation of materials and supplies.
• Establishes and maintains collaborative and effective working relationships with campus partners.
• Supports programs, events and initiatives coordinated by Student Conduct and Community Standards Office, and the Dean of Students Collaborative.

Other Functions

• Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
• Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
• Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
• Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university‑related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications

• Master's Degree.
• Three (3) years of experience providing student services at a college/university or another educational setting, which includes direct experience adjudicating student conduct cases and/or facilitating conflict resolution services.
• Experience using a web‑based conduct software platform to initiate, track, and record student conduct matters.
• Demonstrated computer skills including Microsoft Office suite, including Teams, and web‑based applications.
• Demonstrated experience working with diverse populations and in developing inclusive communities and work teams.
• Demonstrated experience creating and delivering trainings, workshops and presentations.
• Excellent communication (oral and written) and presentation skills.

Additional Details

Occasional nights and weekends availability.

Working Conditions

Work is primarily performed in an indoor university environment and involves lifting and transporting materials or equipment and general physical activity, including prolonged standing, walking, or assuming low postures.

Work Schedule and Work Arrangement

M-F 8:30am - 5:00pm

Occasional nights and weekends availability.

Salary Information

Pay Grade: PSSAP Grade 28

Click here to view the Professional Staff Hiring Ranges

Special Instructions for Applicants

Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.