Assistant Director, Student Conduct & Community Standards

University of Massachusetts Amherst; Amherst (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

University of Massachusetts Amherst in Amherst, MA is seeking an Assistant Director for Student Conduct & Community Standards to lead day-to-day operations of the university's student conduct system, under the supervision of an Assistant Dean. This includes triaging referrals, processing cases, and supporting the Hearing Board process.

The role requires a Master’s degree, at least three years of student services or conduct experience, and proficiency with Advocate and Microsoft Office.

Qualifications

• Master’s degree required.
• Three years of student services or conduct experience.
• Experience adjudicating student conduct cases or facilitating conflict resolution.
• Experience with a web-based conduct software platform (Advocate) or similar.
• Strong communication and presentation skills.

Responsibilities

• Triage and process student conduct referrals with timely case resolution.
• Serve as case administrator for sanctions up to housing removal and suspension.
• Supervise staff and oversee Residence Life staff involved in conduct work.
• Coordinate and train Hearing Board boards and prepare materials.
• Support development of training for Residence Life staff on conduct matters and case administration.
• Maintain and audit the Advocate student conduct database.
• Develop and facilitate educational initiatives and workshops related to conduct matters.
• Establish and maintain collaborate relationships with campus partners.
• Support programs and events coordinated by the office and Dean of Students.

Skills

Communication skills

Training delivery

Conflict resolution

Collaboration

Public speaking

Education

Master’s Degree

Tools

Advocate

Microsoft Office

Teams

Job description

University of Massachusetts Amherst in Amherst, MA is seeking an Assistant Director for Student Conduct & Community Standards to lead day-to-day operations of the university's student conduct system, under the supervision of an Assistant Dean. This includes triaging referrals, processing cases, and supporting the Hearing Board process.

The role requires a Master’s degree, at least three years of student services or conduct experience, and proficiency with Advocate and Microsoft Office.