Assistant Director for Operations, Residential Life

Binghamton University, State University of New York; City of Binghamton (NY); On-site; USD 62,000 - 66,000; Full time

Job summary

Binghamton University is seeking a Senior Staff Assistant in Residential Life to oversee operations across multiple state buildings and coordinate a large student staff. The role includes scheduling, training, and ensuring safe, efficient facilities management in a dynamic campus environment.

The ideal candidate holds a Master’s Degree in Higher Education or related field and brings at least three years of Residential Life experience with progressive supervision.

Qualifications

• Master’s Degree in Higher Education or related field.
• At least three years of professional experience in Residential Life.
• At least two years of progressive supervision experience.

Responsibilities

• Assist with the operational oversight of state buildings under Residential Life.
• Manage 40-50 student Resource Managers including shift scheduling and meetings.
• Supervise 4-6 Operations Crew and coordinate repairs and equipment tracking.
• Coordinate scheduling of reservable spaces and process related billing.
• Lead Residence Hall Closing planning and student staff scheduling/training.
• Conduct monthly tours/inspections of residence facilities with facilities staff.
• Participate in Residential Operations team activities and committees.
• Aid in developing fire safety and safety training with campus partners.
• Serve in on-call rotation for nights and weekends to address incidents.

Skills

Staff coordination

Project coordination

Leadership

Education

Master's Degree in Higher Education or related field

Job description

Category: Professional

Department: Residential Life Office

Locations: Binghamton, NY

Type: Full-time

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description

Budget Title: Senior Staff Assistant (SL-3)

Salary: $62,000 - $66,000

Residential Life serves the needs of 7,800+ residents through a system of six residential colleges. We strive to support the academic mission of the University by providing residents with a living-learning experience through our collegiate structure. We are strongly committed to the celebration of diversity and actively seek staff members who can serve as role models and have the ability to work with a widely diverse student population.

Duties and responsibilities

• Assist with the operational oversight of several state buildings under the oversight of Residential Life: Appalachian Collegiate Center (APP), Nelson A. Rockefeller Collegiate Center (NAR), Hinman Dining Center (HDC), Chenango-Champlain Collegiate Center (C4), Iroquois Commons, Tuscarora Office Building, and Hillside Commons.
• Manage 40-50 student Resource Managers, responsible for monitoring and facilitating operations in state buildings. This includes shift scheduling, facilitating meetings and/or training sessions, maintaining online shift schedules and timesheets, and participating in new staff hiring processes.
• Supervise 4-6 Operations Crew, student staff who assist with departmental equipment including green laundry carts, vacuums, air conditioners, furniture and appliances. Coordinate repair, replacement, and manage tracking.
• Identify when resources are needed in the student success centers, multi-purpose rooms, and computer labs; working to procure those items.
• Complete inventory and furniture condition reports to inform recommendations for repair and/or replacement of furniture, furnishings and equipment.
• Coordinate the scheduling of reservable spaces in Residential Life areas. This includes meeting with individuals/groups requesting to use these locations in order to: review proposed setups, collect information for setup diagrams, process billing information, and/or develop additional plans for accommodation as needed.
• Serve in lead coordination role for Residence Hall Closing in May, See-U-Later Crew student staff scheduling/training and closing procedures for Residential Life Department.
• Conduct monthly tours/inspections of all residence facilities with the appropriate Residential Life and Facilities Management personnel. Following up on work orders as necessary.
• Participate as an active member of the Residential Operations team including contributing to the overall departmental efforts through committee participation, attendance at weekly meetings, training professional and paraprofessional staff, and undertaking special assignments in support of the program.
• Assist in all stages of project planning and implementation for Residential Life operations.
• Provide on-site supervision of deliveries and installations to halls and state buildings.
• Assist with the application, assignment, troubleshooting, and turnover of summer storage locker rental program.
• Aid Environmental Health & Safety in developing fire safety procedures for Residential Life in preparation of annual New York State health & safety inspections, as well as managing E-transportation device registration inspections.
• Collaborate with various campus partners to develop fire safety and workplace safety training for students, staff, and faculty in residence halls and state buildings.
• Assist departmental and divisional sustainability initiatives.
• Serve in an on-call responsibility during some nights and weekends, responsible for addressing critical incidents involving students.

This position is classified as an Essential Employee.

Requirements

• Master's Degree (or higher) in Higher Education or related field
• At least three years of professional experience in Residential Life
• At least two years of progressive supervision experience

Preferred

• Experience working with Residential Life Operations
• Experience managing event spaces
• Demonstrated ability to manage multiple complex projects and priorities

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information

Special Notes

• This position is considered a Campus Security Authority for purposes of Clery Act compliance
• Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.