Assistant Director for 21st Century Scholars Program (Student Programming Specialist), 21st Cen[...]

Indiana University Bloomington; Bloomington (IN); On-site; USD 50,000 - 61,000; Full time

Job summary

Indiana University Bloomington is seeking an Assistant Director for the 21st Century Scholars program within the Office of Student Life. The role focuses on planning and coordinating activities to support retention and degree completion, with outreach to prospective students and families at fairs, on-campus visits, and events.

The position requires a Bachelor's degree (Master's preferred) in education or related fields, plus 2+ years in student services.

Qualifications

• Bachelor's degree in education or related field.
• 2 years in student services, higher education, or related field.
• Proficient with written and verbal communication; maintains professionalism.

Responsibilities

• Assist with planning and coordination of activities supporting retention and degree completion.
• Meet with prospective students and families at events.
• Develop and design presentations to train partners on processes and information.

Skills

Communication skills

Professionalism

Time management

Quality mindset

Flexibility

Knowledge in field

Dependability

Presentations

Customer service

Confidentiality

Judgment

Diplomacy

Partnerships

Education

Bachelor's degree in education, social work, public affairs, counseling, business, or related field

Master's degree in higher education, student affairs, or related field

Tools

IU Qualtrics

SIS

Scholar Track

IU AdRx

Job description

21ST CENT SCHOLARS (BL-TFSS-IUBLA)

21st Century Scholars is proud to be a department within the Involvement and Belonging pillar of the Office of Student Life at Indiana University Bloomington.

Department Specific Responsibilities

• Assists the 21st Century Scholars program director with the planning and coordination of activities that support retention and timely degree completion, promotion of academic achievement in the classroom, and outreach.
• Meets with prospective students and families in high schools via college fairs, on-campus site visits, Scholar specific events, and off-campus designated events.
• Shares and explains the available opportunities provided through the Indiana University 21st Century Scholars Program.
• Assists with the planning and coordination of various activities that aid in college transition of first year students, such as New Student Orientation coordination and planning with University Division, coordination annual Freshman, Sophomore, Junior, and Senior orientation sessions, interfacing with other department programs ensuring communication and records maintenance, and attending scholarship banquets.
• Managse and communicate space and setup specifications, hospitality, and other logistics for program activities.
• Uses the Student Information System (SIS) and other data systems to access confidential student records in supporting initiatives and programming as assigned by the director.
• Ensures compliance with university policy, departmental guidelines, and state and federal regulations.
• Attends meetings with campus stakeholders, assist with the development of various programs and operational materials used for promotion, outreach, and training. Interface with other Indiana University offices.
• Attends conferences organized by the Indiana Commission for Higher Education (ICHE) and other associations and groups.
• Executes all project coordination tasks needed resulting from the management's final decision about the project implementation. Use sound judgement and decision-making skills when completing the assigned tasks and must identify other tasks needed to successfully complete the project coordination duty.
• Program promotions among academic departments and the advising community. Responsible for the creation and designing of presentations to train partners in processes, protocol, and information regarding the 21st Century Scholars Program advising.
• Represents the Director at meetings that he cannot attend or are determined to be necessary for the role (Bloomington Academic Advising Council (BAAC) Steering Committee, Directors of Advising and Hoosier Link 21st Century Scholar Advising). These meetings or presentations may call for the creation of materials, and publications. Responsibilities include providing advising contributions to the newsletter; information gathering for the 21st Century Scholars staff from various university departments and other entities for the knowledge base of the program.
• Assists with outreach with community events.
• Assists the director with long and short-term planning.
• Serves as a resource person for staff development needs and compilation of advising reports.
• Researches and analyzes data related to advising outcomes, gathers information about similar programs, and models advising techniques based around best practices with the director. Works together with the director in identifying the survey needs related to advising and advising services.
• Reviews, analyzes, and assesses survey data received to determine trends and needs for future survey evaluations. Findings, thoughts, ideas, and other are communicated to the director.
• Assists the Director with Academic Advisors programs and events assessment. Requires use of IU Qualtrics, IU AdRx, SIS, Scholar Track, and other programs. Maintains confidentiality in accordance with university and OVPDEMA guidelines and Family Education Rights and Privacy Act (FERPA).
• May attend ICHE Meetings and Trainings to effectively serve in this roll.
• The Assistant Director will have a selected group of students to develop programming.
• Provides STEM program coordination for 21st Century Scholars.
• Provides recruitment for academic and leadership opportunities.
• Provides referrals to appropriate campus resources or services.
• Meets with 21st Century Scholars that were direct admits or other program participants that need scholarship services.
• Co-supervises Academic Advisors and supervise assigned interns and hourly students associated with responsibilities as directed.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
• May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

Preferred

• Master's degree in higher education, student affairs, or related field.

WORK EXPERIENCE

Required

• 2 years in student services, higher education, or related field.

Skills

Required

• Proficient with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Develops and delivers effective presentations.
• Demonstrates customer service skills.
• Demonstrates ability to maintain confidential information.
• Demonstrates excellent judgment and decision making skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Ability to build strong partnerships with students and other university departments.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University Bloomington

This is an in person position.

Up to $55,000.00 on an annualized basis.

Standard hours for this position are Monday - Friday, 8:00am - 5:00pm with occasional evenings and weekends.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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