Assistant Director, Financial Aid & Outreach

Santa Clara University; Santa Clara (CA); Presencial; USD 39.000 - 46.000; Jornada completa

Descripción de la vacante

Santa Clara University is seeking an Assistant Director of Financial Aid to oversee counseling, packaging, and awarding of aid for undergraduate and graduate students. The role requires strong knowledge of federal, state, and institutional policies, with hands-on experience in verification, R2T4, and scholarship administration.

You will lead outreach, coordinate with campus partners, and ensure accurate, timely aid processing.

Formación

• In-depth knowledge of federal, state, university and private aid programs.
• Excellent communication, writing and interpersonal skills.
• Ability to interpret complex regulations and exercise independent judgment.
• Strong customer service orientation in high-traffic environment.

Responsabilidades

• Advise students and families on financial aid eligibility and packaging.
• Award and reconcile financial aid packages in accordance with regulations.
• Lead outreach programs to prospective students and partners.
• Maintain compliance with federal, state, and university policies.
• Provide training and system testing for Workday and related tools.

Conocimientos

Customer service

Counseling

Communication

Teamwork

Time management

Workday

Herramientas

Workday

Descripción del empleo

Santa Clara University is seeking an Assistant Director of Financial Aid to oversee counseling, packaging, and awarding of aid for undergraduate and graduate students. The role requires strong knowledge of federal, state, and institutional policies, with hands-on experience in verification, R2T4, and scholarship administration.

You will lead outreach, coordinate with campus partners, and ensure accurate, timely aid processing.