Assistant Director of Financial Aid

National Association of Student Financial Aid Administrators; Santa Barbara (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

University of California, Santa Barbara seeks a supervisor for the Advisor unit to oversee staff, conduct evaluations, and help coordinate federal, state, and university financial aid programs. You will train subordinates, assign tasks, monitor quality, and respond to student appeals under regulatory guidelines.

In this role you’ll participate in planning and implementation of aid programs, ensuring service delivery complies with policies, and will represent UCSB in external presentations to

Qualifications

• Bachelor's Degree in related area or equivalent experience.
• Two years financial aid experience and strong analytical skills.
• Knowledge of campus policy and regulations; data analysis ability.
• Ability to supervise staff and manage priorities under interruptions.

Responsibilities

• Supervises staff in the Advisor unit and completes annual evaluations.
• Participates in planning, development, implementation and coordination of financial aid programs.
• Represents the office in communications with prospective and continuing UCSB students and families.

Skills

Supervisory experience

Analytical skills

Communication skills

Data interpretation

Education

Bachelor's Degree in related area

Tools

Financial aid databases

Job description

Supervises staff in the Advisor unit. Responsible for annual performance evaluations; recommends merit salary increases; takes action in response to complaints and resolves grievances; trains subordinates and student staff; assigns tasks and monitors the quality and completeness of assigned work; establishes daily and weekly work schedules. As part of the management team, participates in the overall planning, development, implementation and coordination of all phases of the federal, state and university financial aid programs. Works with staff to ensure that services are delivered to students within the parameters of the federal, state, and university regulations. Maintains fluency in the business rules of our software programs as they apply to internal applications as well as to external exports. Oversees staff's coordination and administration of the major aid programs like Athletic/ University Scholarships, Undergraduate Resource Reporting, and Education Abroad Program) as well as a number of minor programs (Consortiums, Teacher Education Program, and UCDC that interact with and affect aid eligibility. Responsible for developing processes and procedures that insures the efficiency of financial aid delivery to students including participating in decisions on staffing levels and major purchases for the units. Resolves student appeals and has authority to make exceptions. Participates in the overall planning and administration of financial aid office including the establishment of office policies and procedures. Represents the financial aid office and the University of California, Santa Barbara in the absence of the Director. Represents that financial aid office in presentations to prospective, new, and continuing UCSB students and their families.

• - Bachelor's Degree in related area and / or equivalent experience / training
• - Two years financial aid experience, extensive financial aid knowledge, strong analytical and communication skills, supervisory experience, knowledge of campus policy and regulations, and ability to analyze and interpret data
• - Less than 1 year Experience using complex databases
• - Less than 1 year Demonstrated strong communication skills and ability to work with frequent interruptions while paying close attention to detail.