Assistant Director, Exam Accessibility & Testing

Columbia University; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

Columbia University is seeking an Assistant Director of Exam Accommodations to lead day-to-day operations of the Disability Services Testing Center and oversee proctoring, scheduling, and accommodations for students with disabilities.

The role reports to the Director of Exam Accommodations and requires on-site work at Wien Hall with occasional extended hours. A minimum of four years of related experience and a Bachelor’s degree are required.

Qualifications

• Bachelor’s degree required, preferably in rehabilitation, special education, counseling, psychology, social work, higher education, or closely related field.
• Requires a minimum of 4 years of related experience.
• Experience managing personnel (professional and student staff) with demonstrated ability to train employees and foster a collaborative work environment.
• Experience managing and supervising accommodations and services for people with disabilities, knowledge of Section 504 of the Rehabilitation Act and ADA Compliance.
• Requires exceptional written, oral, interpersonal, and organizational skills with knowledge of planning and scheduling techniques.
• Must be highly motivated, organized and detail oriented with ability to manage complex procedures and work with multiple collaborators effectively.
• Requires consummate skills in diplomacy and confidentiality with sensitive University data.
• Requires strong computer skills including proficiency with Microsoft Office, awareness and comfort with assistive technology.

Responsibilities

• Manage and process over 11,000 accommodated exams annually for students with approved testing accommodations.
• Reviews administrative requirements prior to testing event to ensure integrity, and successful implementation and execution of students testing accommodations.
• Collaborate with the Director of Exam Accommodations to plan proctoring sessions and Testing Center activities.
• Effectively deploys fully trained proctors to administer scheduled accommodated exams.
• Serve as primary liaison to faculty, staff, and students to address testing-related issues; correspond with faculty regarding the facilitation of testing accommodations; contacts faculty to secure exams and instructions for test administration and responds to inquiries regarding accommodated exam.
• Triage and manage issues raised by Proctors, elevate critical exam-related issues to the Director; responds to student inquiries regarding their scheduled accommodated exam; and troubleshoot and resolve testing issues to ensure efficient and high-quality service delivery。」,

Skills

Staff management

Exam administration

Communication

Training and onboarding

Microsoft Office

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Assistive technology

Job description

Columbia University is seeking an Assistant Director of Exam Accommodations to lead day-to-day operations of the Disability Services Testing Center and oversee proctoring, scheduling, and accommodations for students with disabilities.

The role reports to the Director of Exam Accommodations and requires on-site work at Wien Hall with occasional extended hours. A minimum of four years of related experience and a Bachelor’s degree are required.