Assistant Director, Enrollment Operations

LMC Le Moyne College; United States; Presencial; USD 44.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Generous tuition coverage

401(k) Retirement plan with employer"s

Descripción de la vacante

Le Moyne College seeks an Assistant Director of Enrollment Operations to support graduate admission across all programs. You will work with the Director of Enrollment Operations and the Office of Graduate Admission to implement new CRM features and optimize the admission review process.

You will oversee day-to-day graduate admission operations, develop Slate workflows, and prepare enrollment reports while coordinating with IT for data integrity.

Formación

• Bachelor’s degree is required.
• At least 3 years of experience in higher education, enrollment management or admissions.
• Demonstrated professional experience with Slate or a comparable CRM system.
• Proficiency in HTML and CSS.
• Proficiency with Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability during some weekends and evenings for events.
• Preferred: Experience with Ellucian Colleague.
• Proficiency in SQL and/or JavaScript.

Responsabilidades

• Oversee and manage day-to-day graduate admission operations for all programs.
• Receive applications, process materials, and monitor checklist completion.
• Develop and maintain Slate workflows, rule automation, application status portals, decision letters, events, and forms.
• Lead cycle preparation for graduate admission and configure new programs, application requirements, and orientation resources.
• Build enrollment reports, queries, and fulfill ad-hoc data requests to support graduate admissions and partners across campus.
• Verify data warehouse reports, facilitate system integration, and serve as the liaison with Information Technology to ensure data accuracy.
• Train Slate users on best practices and provide technical support.
• Identify opportunities for enhancements within a shared instance and implement new features.
• Work jointly with the undergraduate team to complete tasks as assigned.

Conocimientos

HTML/CSS

SQL/JavaScript

Excel

Word

Educación

Bachelor’s degree

Herramientas

Slate CRM

Descripción del empleo

About Le Moyne College: Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad. Our Mission: Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society. Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community. Le Moyne College is an equal opportunity employer and encourages women, persons of color, and Jesuits to apply for employment.

Position Summary

The Assistant Director of Enrollment Operations will be part of the Enrollment Operations team and specialize in graduate admission operations. This position will work closely with the Director of Enrollment Operations and the Office of Graduate Admission to implement new CRM features and support the admission review process for all graduate programs at Le Moyne College.

Principal Duties and Essential Functions

Job duties specific to this position:

• Oversee and manage day-to-day graduate admission operations for all graduate programs.
• Receive applications, process all supporting materials, and monitor checklist completion.
• Assist in developing and maintaining Slate workflows, rule automation, application status portals, decision letters, events, and forms.
• Lead cycle preparation for graduate admission and configure new programs, application requirements, and orientation resources.
• Build enrollment reports, queries, and fulfill ad-hoc data requests to support graduate admissions and partners across campus.
• Verify data warehouse reports, facilitate system integration, and serve as the liaison with Information Technology to ensure data accuracy.
• Train Slate users on best practices and provide technical support.
• Identify opportunities for enhancements within a shared instance and implement new features.
• Work jointly with the undergraduate team to complete tasks as assigned.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
• Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.
• Demonstrates excellent work attendance, reliability and work ethic.
• Attends and actively participates in required meetings and training sessions.
• Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
• Must complete all required federal, state, institution and department trainings.
• Engages in a planned program of professional development.
• Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
• Performs a variety of related duties as assigned.

Qualifications Required

• Bachelor’s degree is required.
• At least 3 years of experience in higher education, enrollment management or admissions.
• Demonstrated professional experience in developing and managing Technologies Slate or a comparable CRM system.
• Proficiency in HTML and CSS.
• Proficiency with Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability during some weekends and evenings to help with event registration.
• Preferred: Experience with Ellucian Colleague.
• Proficiency in SQL and/or JavaScript.

Working Conditions and Physical Demands

Our campus thrives on the energy, collaboration, and shared ideas of our community. We believe that the best student mentorship, professional growth, and creative breakthroughs happen through real-time, face-to-face connection. To support this vibrant academic environment, positions at Le Moyne College are based on-campus. This ensures our teams can seamlessly collaborate, build strong professional relationships, and directly contribute to our student-centered mission.

Additional Information:

Le Moyne Benefits

• 403(b) Retirement contribution- (9.5% Employer match)
• Generous tuition coverage
• Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
• Health Savings Accounts- (Partially Employer funded)
• Basic Life & AD&D Insurance- (Employer paid)
• Short and Long Term Disability Insurance (Employer paid)
• Supplemental Life & AD&D Insurance
• Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
• 12 paid holidays
• Generous time off package

35 hour work week

Pay Range: $32.00 - $36.00 per hour

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.