Assistant Director, Employer Success

Brandeis University; Waltham (MA); On-site; USD 73,400 - 79,700; Full time

Job summary

Brandeis University’s Center for Careers and the Applied Liberal Arts is seeking an Assistant Director, Employer Success to strengthen employer and alumni partnerships. The role emphasizes quick, guided, and positive experiences that make collaborating with Brandeis easy, responsive, and valuable for partners seeking talent.

You’ll manage Handshake from the employer side, assist partners with posting jobs/internships, monitor postings, and develop employer resources.

Qualifications

• Bachelor’s degree required.
• 3–5 years in employer relations, career services, customer success, or a related field.
• Backgrounds in account management, client services, or recruiting coordination are welcome.
• Demonstrated ability to manage multiple concurrent relationships with consistent follow-through.
• Strong organizational skills, consistent use of CRM tools, and familiarity with Handshake or similar platforms.
• Ability to coordinate across teams to drive outcomes without direct authority.
• Clear, professional communicator in writing, by phone, and in person.

Responsibilities

• Employer Relationship Success: manage partnerships, track partners, and follow‑up.
• Platform and Opportunity Management: own Handshake from the employer side, post jobs/internships, monitor postings and applications.
• Professional Development and Operations: participate in development activities and share employer insights.

Skills

Employer Relationships

CRM Tools

Relationship Management

Communication Skills

Education

Bachelor's degree

Tools

Handshake

CRM system

Job description

Assistant Director, Employer Success

Center for Careers and the Applied Liberal Arts | Brandeis University

Hiring Range: $73,400 - $79,700

Shape the Future of Career-Ready Education. Assist Brandeis University’s employer engagement team by turning employer and alumni contacts into returning partners who return because working with us is easy, responsive, and worth their time. Quick, guided, and positive experiences are the foundation of our lasting partnerships.

What You’ll Do

• Employer Relationship Success (50%)
  • Serve as project manager and relationship steward for employer and alumni engagements, keeping logistics smooth, tracking current partners, and maintaining consistent follow‑up.
  • Help employers navigate the hiring process from start to finish, including drafting job and internship descriptions.
  • Proactively introduce the full range of engagement options to grow single conversations into lasting partnerships.
  • Articulate Brandeis’s student value proposition, including academics, international student talent, and the depth of liberal arts graduates.
  • Develop working knowledge of internship compliance and regulations around hiring Brandeis students, including international students.
• Platform and Opportunity Management (35%)
  • Own Handshake from the employer side: aid partners in creating profiles, posting jobs and internships, and setting recruiting schedules.
  • Monitor active postings, manage applicant bundles, and re‑engage employers at key points in the recruiting calendar.
  • Use Handshake data to track student interest by industry and role, support contact identification, and inform outreach strategy.
  • Maintain up‑to‑date CRM records and coordinate with Career Services to provide timely applicant access.
  • Build and maintain employer‑facing resources, such as quick guides, FAQs, and hiring materials.
• Professional Development and Operations (15%)
  • Participate in professional development activities related to employer relations and career services.
  • Share insights from employer interactions to inform strategy and outreach.
  • Perform other duties as assigned.

What We’re Looking For

• Bachelor’s degree required.
• 3‑5 years of experience in employer relations, career services, customer success, or a related field.
• Backgrounds in account management, client services, or recruiting coordination are welcome.
• Demonstrated ability to manage multiple concurrent relationships with consistent follow‑through.
• Strong organizational skills, consistent use of CRM tools, and familiarity with Handshake or similar platforms.
• Ability to coordinate across teams to drive outcomes without direct authority.
• Clear, professional communicator in writing, by phone, and in person.
• Familiarity with internship compliance and regulations around hiring international students is helpful.

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").