Assistant Director, Campus Card & Parking Services

South Dakota State University

Brookings Township (SD)

On-site

USD 56,000 - 68,000

Full time

7 days ago
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Benefits offered by this job

Medical benefits
Retirement plan
Tuition benefits
Relocation assistance

Job summary

South Dakota State University is seeking an Assistant Director of Card and Parking Services in Brookings, SD. This 12-month, full-time role provides leadership and operational oversight for card services, parking operations, motor pool, and air transportation programs.

The position supervises staff, manages daily customer service and credential operations, and develops reports. You will analyze data, implement process improvements, and collaborate with campus partners and vendors on strategic

Qualifications

  • Bachelor’s degree completed by start date.
  • 3+ years of experience with operational technology systems.
  • Ability to develop, interpret, and apply policies and procedures.
  • Strong customer service in a high-volume setting.

Responsibilities

  • Provide leadership and oversight for card services, parking operations, motor pool, and air transportation programs.
  • Supervise staff and manage daily customer service, permit administration, credential operations, and parking activities.
  • Administer and support departmental technology systems and related processes.
  • Develop reports, analyze data, and implement improvements for efficiency.
  • Collaborate with campus partners, departments, and vendors to support institutional needs.
  • Assist with training, policy implementation, compliance, and planning.

Skills

Leadership
Customer Service
Policy Interpretation
Microsoft Office

Education

Bachelor’s degree in Business Management / Information Systems / Finance / Public Administration

Tools

Transact Campus certification
PCI DSS training

Job description

South Dakota State University is seeking an Assistant Director of Card and Parking Services in Brookings, SD. This 12-month, full-time role provides leadership and operational oversight for card services, parking operations, motor pool, and air transportation programs.

The position supervises staff, manages daily customer service and credential operations, and develops reports. You will analyze data, implement process improvements, and collaborate with campus partners and vendors on strategic

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