International Student Programs Assistant

South Dakota State University; Brookings (SD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and flexible benefits

Retirement plans

Paid holidays and vacation leave

Tuition assistance for state-supported

Relocation benefits

Job summary

South Dakota State University in Brookings, SD, is seeking a dependable Program Assistant I to support daily operations, including customer service, office and database management, and frontline communication. This role requires attention to detail and proactive problem-solving in a university setting.

The successful candidate will handle complex inquiries, assist with the international student insurance program, maintain confidential data, and ensure timely, accurate information is shared

Qualifications

• Experience in customer service within a higher education environment.
• Ability to handle confidential student information with accuracy.
• Proficiency with Microsoft Office and basic budgeting/purchasing.

Responsibilities

• Serve as the primary contact for the Office of International Student and Scholar Engagement.
• Respond to a high volume of inquiries from students, families, faculty, staff and partners.
• Manage international student insurance program data and compliance.
• Clarify policies and apply procedures consistently.
• Communicate clearly across in-person, phone, email, and digital channels.

Skills

Customer Service

Administrative processes

Records management

Policy & compliance awareness

Microsoft Office

Budgeting basics

Effective communication

Data integrity

Job description

South Dakota State University in Brookings, SD, is seeking a dependable Program Assistant I to support daily operations, including customer service, office and database management, and frontline communication. This role requires attention to detail and proactive problem-solving in a university setting.

The successful candidate will handle complex inquiries, assist with the international student insurance program, maintain confidential data, and ensure timely, accurate information is shared