Assistant Director, Building and Environmental Services

University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 73,000 - 82,000; Full time

Job summary

The University of North Carolina at Greensboro seeks an Assistant Director, Building and Environmental Services to lead housekeeping and custodial operations across campus facilities, including housing, admin, and academic buildings. The role supervises supervisors, scheduling, training, and ensures safe, clean, and well-maintained environments.

In addition to leadership and budget management, the position focuses on safety compliance, inventory, and customer service with campus partners.

Qualifications

• Bachelor’s degree and two years of experience in general facilities work.
• All degrees must be received from appropriately accredited institutions.
• Valid Driver’s License.

Responsibilities

• Provide leadership and coordination of all housekeeping and custodial services across academic, administrative, and residential facilities.
• Supervise and coordinate the selection, training, and daily scheduling of housekeeping employees; inspect areas for cleanliness and compliance.
• Ensure adequate stock of cleaning materials and manage housekeeping services in line with University goals.
• Plan and coordinate special housekeeping projects, floor maintenance programs, and set-up/move requests; integrate with maintenance needs.
• Serve as the primary liaison with Housing & Residence Life staff, supervisors, students, parents, and visitors; address service concerns and maintain relationships.
• Develop, maintain, and reconcile departmental financial records; manage procurement and monitor budget performance.
• Oversee purchasing, stocking, and maintenance of custodial supplies; maintain inventory control systems and train staff.
• Develop and implement training programs for housekeeping staff; provide leadership coaching and performance management.
• Administer safety and health programs; maintain SDS systems; conduct audits and implement corrective actions to mitigate risk.

Education

Bachelor’s degree

Two years of experience in general facilities work

Job description

Position Number:

004030

Functional Title:

Assistant Director, Building and Environmental Services

Position Type:

Staff

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit:

Facilities Operations has the responsibility of providing a wide range of services to the entire UNCG campus. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of more than 100 buildings totaling 6 million gross square feet on over 275 acres.

Position Summary:

The Assistant Director of Building and Environmental Services provides leadership and coordination of housekeeping and custodial services across campus facilities, most often within Housing and Residence Life or Facilities Operations.
This position supervises subordinate housekeeping supervisors, delivery personnel, set-up crews, floor maintenance assistants, and housekeeping staff to ensure clean, safe, and well-maintained living and learning environments.
Managers in this band are responsible for planning, scheduling, and inspecting housekeeping operations; managing equipment and supplies; ensuring compliance with safety and health standards; and aligning housekeeping activities with the University’s operational goals. The role also requires leadership in employee development, performance management, and customer service, with accountability for both daily operations and long-range planning of custodial programs.

• 30% — Leadership & Housekeeping Operations
• 20% — Maintenance & Special Projects
• 15% — Customer Service & Stakeholder Engagement
• 15% — Contract & Budget Management
• 10% — Inventory & MRO Stores Oversight
• 5% — Training & Employee Development
• 5% — Safety & Compliance

This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.

Minimum Qualifications:

• Bachelor’s degree and two years of experience in general facilities work; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Additional Required Certifications, Licensures, and Certificates:

Valid Driver’s License

Recruitment Range:

$73,778 - $81,975

Org #-Department:

Facilities Operations - 56404

Job Open Date:

08/31/2026

Open Until Filled:

Yes

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

30%

Key Responsibility:

Leadership & Housekeeping Operations

Essential Tasks:

• Provide leadership and coordination of all housekeeping and custodial services across academic, administrative, and residential facilities.
• Supervise and coordinate the selection, training, and daily scheduling of housekeeping employees. Inspect areas for cleanliness, maintenance needs, and compliance with established service standards.
• Ensure adequate stock of cleaning materials and manage housekeeping services in line with University goals.

Percentage Of Time:

20%

Key Responsibility:

Maintenance & Special Projects

Essential Tasks:

• Plan and coordinate special housekeeping projects, floor maintenance programs, and set-up/move requests.
• Partner with Facilities Operations to integrate housekeeping functions with maintenance needs. Investigate and report facility damage, supporting timely corrective action.

Percentage Of Time:

15%

Key Responsibility:

Customer Service & Stakeholder Engagement

Essential Tasks:

• Serve as the primary liaison with Housing & Residence Life staff, supervisors, students, parents, and visitors.
• Address service concerns, communicate expectations, and maintain strong stakeholder relationships.

Percentage Of Time:

15%

Key Responsibility:

Contract & Budget Management

Essential Tasks:

• Develop, maintain, and reconcile departmental financial records.
• Manage procurement processes, including requisitioning, receiving, and payment for services and supplies.
• Monitor budget performance, control costs, and prepare financial reports.

Percentage Of Time:

10%

Key Responsibility:

Inventory & MRO Stores Oversight

Essential Tasks:

• Oversee purchasing, stocking, and maintenance of consumables, equipment parts, and custodial supplies.
• Maintain inventory control systems (e.g., TMA, Maximo, AiM) and ensure accurate reporting. Provide training for staff on inventory management processes.

Percentage Of Time:

5%

Key Responsibility:

Training & Employee Development

Essential Tasks:

• Develop and implement training programs for housekeeping supervisors and staff.
• Provide leadership coaching, performance management, and professional development opportunities.

Percentage Of Time:

5%

Key Responsibility:

Safety & Compliance

Essential Tasks:

• Administer safety and health programs, ensuring compliance with OSHA, OSHR, and University standards.
• Maintain Safety Data Sheet (SDS) systems and provide required training.
• Conduct audits, investigate incidents, and implement corrective actions to mitigate risk.

Physical Effort:

Hand Movement-Repetitive Motions - F, Hand Movement-Grasping, Holding - F, Finger Dexterity - F, Vision-Skilled Trades - F, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Color Distinction - F, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - F, Vision-Measuring/Assembling at distance close to eye - F, Hearing - C, Talking - F, Standing - O, Sitting - C, Walking - O, Lifting-0-30 lbs. - O, Pushing/Pulling - R, Climbing-Stairs - O, Bending - R, Squatting - R, Reaching - O

Work Environment:

Driving - Car/Truck - R, Inside - C