Assistant Director, Admissions Systems & User Experience Design

Brandeis University; Waltham (MA); On-site; USD 65,000 - 78,000; Full time

Job summary

Brandeis University in Waltham, MA, invites applications for Assistant Director, Admissions Systems & User Experience Design within Enrollment Management. You will manage Slate CRM across undergraduate and graduate instances and lead UX design for prospective student portals.

Responsibilities include CRM optimization, data analytics, ADA/WCAG compliance, training, and documentation, with a focus on aligning digital interfaces to Brandeis branding and enrollment goals.

Qualifications

• Bachelor's degree required; master's preferred.
• Minimum of 3 years relevant professional experience.
• Experience with Slate, including queries, reports, configurable joins, form building, liquid markup, workflows, and portals.
• SQL and HTML/CSS required; JavaScript and XML preferred.

Responsibilities

• Database Management and CRM Optimization across undergraduate and graduate Slate instances.
• User Experience Design for interactive portals and enrollment marketing alignment.
• Workflow and Systems Administration within the CRM environment.
• Training and documentation for end-users and stakeholders.

Skills

SQL

HTML/CSS

JavaScript

XML

UX

Education

Bachelor's degree

Master's degree preferred

Tools

Slate

Liquid markup

Google Analytics

UTM tracking

Job description

Assistant Director, Admissions Systems & User Experience Design page is loaded## Assistant Director, Admissions Systems & User Experience Designlocations: Brandeis - Waltham Campustime type: Full timeposted on: Posted Todayjob requisition id: R0013740Brandeis University is delighted to announce a career opportunity as the Assistant Director, Admissions Systems & User Experience Design in our Enrollment Management department. At Brandeis, we offer a competitive benefits and compensation package which includes medical, dental and life insurances. If you are looking to advance your career through educational opportunities, Brandeis offers tuition assistance for employees, dependents and spouses. Our 403b retirement savings plan includes a generous match.The Assistant Director of Admissions Systems and User Experience Design serves as an administrator for two distinct instances of the Slate CRM: one undergraduate and one graduate. The role bridges technical systems management with strategic enrollment marketing, allocating equal focus to CRM optimization and user experience (UX) design to support admissions goals. Additionally, this role configures and maintains key system workflows, designs intuitive student portals, and supports admissions marketing automations. By leveraging data analytics, tracking mechanisms, and closely collaborating with the Enrollment Marketing team, this role ensures all digital interfaces are optimized and aligned with the university's brand. The Assistant Director plays a critical role in building intuitive end-user interfaces, designing and implementing portals and other database entities that support the prospective student and applicant experiences, and the continuous improvement of enrollment technology solutions.The hiring range for this position is $65.4k - $78k.**Responsibilities:****Database Management and CRM Optimization*** Leverage Slate to help meet business needs, serving as a database systems administrator across the undergraduate and graduate instances.* Provide technical support, training, and expertise for Slate forms, application processing, electronic communication functions, portals, event management, admissions reader configuration, and other technical workflows.* Develop, modify, and maintain queries and reports in Slate to enable admissions and enrollment staff to efficiently perform their responsibilities.**User Experience Design and Enrollment Marketing*** Design, build, and maintain interactive prospective student and applicant portals utilizing user experience (UX) best practices to ensure intuitive, accessible, and engaging interfaces.* Implement and monitor tracking mechanisms including UTM parameters, Slate Ping, and Google Analytics to analyze user behavior, informing data-driven design improvements.* Audit and update all student-facing interfaces to ensure adherence to ADA and WCAG web accessibility standards.* Collaborate closely with the Enrollment Marketing team to ensure all CRM-generated pages seamlessly align with the institution's visual identity and brand.* Create and configure forms and events in Slate, along with their respective communication flows.* Add complex liquid markup and content blocks to email communications in collaborating with the Enrollment Marketing team.**Workflow and Systems Administration*** Perform ongoing maintenance, enhancements, and configurations to ensure reliable workflows within the CRM environment.* Conduct functional system testing of new or modified business systems, ensuring that they function as intending while meeting desired business requirements.* Automate routine tasks and streamline manual operations to increase efficiency and reduce errors.**Training and Documentation*** Develop and deliver Slate training modules and onboarding materials, ensuring end-users across EM and across the university are fully equipped to utilize the CRM effectively.* Maintain documentation for admissions systems, ensuring consistent and effective use of tools and technology.**Work and Experience:*** Education: Bachelor's degree required; master's degree preferred.* Work Experience: Minimum of 3 years relevant professional experience.**Job Requirements:*** Experience with Slate, including queries, reports, configurable joins, form building, liquid markup, workflows, and portals.* Demonstrated knowledge of relational database management.* SQL and HTML/CSS required.* Experience with JavaScript and XML preferred.# **Pay Range Disclosure**The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.# **Equal Opportunity Statement**Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a \"protected class\").**COME WORK WITH US**Brandeis University is a great employer for all the same reasons it is an outstanding university. Its commitment to inclusion, dedication to lifelong learning and commitment to excellence are just a few of the reasons our workplace culture shines bright.We take pride not only in maintaining this culture, but expanding it - by recruiting and retaining outstanding employees who share our values and enrich Brandeis University overall.Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, military or veteran status or any other category protected by law (also known as membership in a \"protected class\").Applicants who require accommodation in the job application process are welcome to contact Human Resources at 781-736-4474 or via email, [e-mail] health and safety of the Brandeis community is important. While not required, we strongly recommend that employees are fully vaccinated. For additional information feel free to reviewthe website.Certain positions at Brandeis University may require a background check. To review this policy, visit our website at