SAS Program Administrator

Brandeis University; Waltham (MA); On-site; USD 55,000 - 60,000; Full time

Job summary

Brandeis University in Waltham, MA is seeking a SAS Program Administrator to serve as the operational backbone of the Student Accessibility Support (SAS) team. The role involves managing daily office operations, overseeing accessible technology resources, and recruiting/mentoring student workers.

You will be a primary point of contact for students, families, faculty and staff, coordinating trainings and events, ensuring accessibility programs run smoothly, and supporting day-to-day operations

Qualifications

• Bachelor’s degree (or equivalent) or 3+ years of related experience.
• 1–3 years of progressive administrative, program support experience, or relevant internship/student work.
• Excellent communication, strong organizational abilities, empathy, and sound judgment in handling confidential/non-routine situations.

Responsibilities

• Communications & Office Operations (35%): be the welcoming voice of SAS and manage inquiries and general office needs.
• Student Staff Supervision (30%): recruit, hire, train, and manage student workers and oversee timecard processing.
• Assistive Technology & Resources (10%): manage borrowing/maintenance of accessible tech, laptops, licenses, and equipment.
• Training & Education (10%): provide trainings on accessibility tools and document remediation.
• Operational Support (15%): assist with exam proctoring, events, budget tracking, and related tasks.

Skills

Communication

Organization

Empathy

Judgment

Education

Bachelor’s degree or equivalent

Associate’s degree with admin training + 3+ years experience

Tools

Kurzweil 3000

Genio

Smartpens

Job description

Champion Accessibility & Empower Student Success! Position: SAS Program Administrator Location: Brandeis University – Waltham, MA Department: Student Accessibility Support (SAS) Type: Full-Time | Staff Hiring Range - $55,000 - $60,000

About the Role

Are you a detail-oriented problem solver who thrives in a collaborative, mission-driven environment? Do you care deeply about educational access, inclusion, and empowering students to achieve their full potential? As the SAS Program Administrator, you will serve as the operational backbone of our Student Accessibility Support (SAS) team. In this dynamic, hands‑on role, you will wear many hats—from managing daily office operations and overseeing accessible technology resources to recruiting and mentoring a vibrant team of student workers. You will be a primary point of contact for students, families, faculty, and staff, ensuring that our campus accessibility programs run seamlessly every day.

Why You Will Love This Job

• Make a Direct Impact: Your daily work directly supports equal access and inclusion for students with disabilities across the Brandeis community.
• Lead and Mentor: Recruit, onboard, and supervise our awesome student employees, including Student Notetakers, Peer Accessibility Liaisons, and SAS Fellows.
• Master Emerging Tech: Manage innovative assistive technology, accessible document software (like Kurzweil 3000), and digital loan programs.
• Varied & Engaging Work: No two days are the same! Balance daily communications, student training sessions, event coordination, and administrative oversight.

Key Responsibilities

• Communications & Office Operations (35%): Be the welcoming voice of SAS! Respond to inquiries, manage general office needs, and oversee broad student and community communications.
• Student Staff Supervision (30%): Recruit, hire, train, and manage student workers (Notetakers, Alt-Text Editors, SAS Fellows) and oversee timecard processing.
• Assistive Technology & Resources (10%): Manage the borrowing, maintenance, and setup of accessible tech, exam laptops, software licenses, and specialized furniture.
• Training & Education (10%): Provide individual and group trainings on accessibility tools (e.g., Kurzweil 3000) and the creation/remediation of accessible documents.
• Operational Support (15%): Assist with exam proctoring, event planning, departmental budget tracking, and document remediation as needed.

Minimum Qualifications

• Education: Bachelor’s degree (or equivalent), OR an Associate’s degree with formal administrative training plus 3+ years of related work experience.
• Experience: 1–3 years of progressive administrative, program support experience, or relevant internship and/or student work experience.
• Skills: Excellent communication, strong organizational abilities, empathy, and sound judgment in handling confidential or non-routine situations.

Preferred Qualifications

• Experience in higher education, student support, or working with individuals with disabilities.
• Demonstrated expertise or strong interest in generating and remediating digital documents to meet accessibility standards.
• Knowledge of assistive technology tools (e.g., Kurzweil 3000, Genio, smartpens).

Ready to Make a Difference?

Join a community that values curiosity, inclusion, and academic excellence.

Pay Range Disclosure

The University’s pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience and education/training, internal peer equity, and applicable legal requirements.

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a 'protected class').

COME WORK WITH US

Brandeis University is a great employer for all the same reasons it is an outstanding university. Its commitment to inclusion, dedication to lifelong learning and commitment to excellence are just a few of the reasons our workplace culture shines bright. We take pride not only in maintaining this culture, but expanding it — by recruiting and retaining outstanding employees who share our values and enrich Brandeis University overall.

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a 'protected class').

Applicants who require accommodation in the job application process are welcome to contact Human Resources at 781-736-4474 or via email, [e-mail].

The health and safety of the Brandeis community is important. While not required, we strongly recommend that employees are fully vaccinated. For additional information feel free to review the Human Resources Office website.

Certain positions at Brandeis University may require a background check. To review this policy, visit our website at http://www.brandeis.edu/human-resources/onboarding/index.html