Assistant Director

Brightli; Springfield (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

Benefits package

Top-notch training

Career growth

Supportive culture

Job summary

Brightli in Springfield, MO is seeking an Assistant Director to lead multiple community-based programs and mentor staff within the ISL department. You will oversee operations, quality, and partnerships to empower individuals to live more independently and engage fully in their communities.

You will collaborate with the Regional Director, ensure program excellence, and drive organizational goals while maintaining compliance and strong family partnerships.

Qualifications

• Bachelor’s degree required (or equivalent experience).
• Experience in Developmental Disabilities preferred; substitution allowed year-for-year for degree.
• Knowledge of directives/guidelines related to Developmental Disabilities services.
• Experience developing community partnerships with external agencies.
• Experience supervising staff, building teams, and staff development.
• Strong verbal and written communication skills.
• Strong organizational, documentation, and time management skills.
• Proficient use of databases, spreadsheets, and reporting systems.

Responsibilities

• Lead development, growth, and oversight of multiple services (Day Program, Home Skills Development, etc.).
• Mentor Program Coordinators and support staff; assist Regional Director with daily ops.
• Build and maintain relationships with community partners and funding sources.
• Represent the organization professionally with clients, families, and stakeholders.
• Assist with interviewing, onboarding, and ensuring staff qualifications.
• Monitor quality management and support organizational goals and initiatives.
• Ensure staff training, certifications, and compliance records are maintained.
• Maintain accurate records, billing, client files, and HIPAA compliance.
• Participate in leadership meetings and organizational planning.
• Provide on-call support per regional schedule and assist with special projects.

Skills

Leadership

Communication

Team development

Organizational skills

Relationship building

Education

Bachelor’s degree

DD services knowledge

Community partnerships

Staff supervision

Documentation & reporting

Tools

Databases

Spreadsheets

Reporting systems

Job description

Job Description

Job Title

Assistant Director

Location

Springfield, Missouri

Department

ISL

Employment Type

Full-time

Job Summary

Are you a passionate leader who thrives on developing teams, building quality services, and making a meaningful difference in the lives of others? As an Assistant Director, you will have the opportunity to help lead and grow essential community-based programs that empower individuals to live more independently and engage fully in their communities. This role offers the chance to mentor and support team members, collaborate with community partners, contribute to program development, and help drive positive outcomes for the individuals we serve. If you are an organized, compassionate, and relationship-focused professional who enjoys both leadership and service, we encourage you to apply and join our collaborative team dedicated to improving lives every day.

The Assistant Director partners closely with the Regional Director to oversee program operations, personnel, and service delivery across multiple community-based programs, including Day Program, Home Skills Development, Community Networking, Personal Assistance Services, Independent Supported Living, and Shared Living. This position provides leadership, supervision, quality assurance oversight, staff development support, and community relationship management while ensuring exceptional services are delivered to clients and their families.

This position offers

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities

• Lead the development, growth, and oversight of Day Program, Home Skills Development, Community Networking, Personal Assistance Services, Independent Supported Living, and Shared Living services
• Support and mentor Program Coordinators and support staff while assisting the Regional Director with daily operations and personnel management
• Build and maintain strong working relationships with community partners, funding sources, case management entities, and state agencies
• Represent the organization and individuals served in a positive, professional manner with clients, families, team members, and community stakeholders
• Assist with interviewing, onboarding, and ensuring team members meet employment qualifications and screening requirements
• Monitor quality management activities and support the implementation of organizational goals, initiatives, and strategic objectives
• Ensure required staff training, certifications, and compliance requirements are completed and properly documented
• Maintain accurate records, billing documentation, client files, and confidentiality standards in accordance with HIPAA requirements
• Participate in leadership meetings, supervisory sessions, employee evaluations, and organizational planning activities
• Provide on-call support according to the regional office schedule and assist with special projects and other assigned duties

Education, Experience, and/or Credential Qualifications

• Bachelor’s degree required
• Relevant experience in the field of Developmental Disabilities may substitute year-for-year in lieu of a degree
• Knowledge of directives and guidelines related to Developmental Disabilities services
• Experience developing community partnerships and coordinating with external agencies
• Experience supervising staff, building teams, and supporting employee development
• Strong verbal and written communication skills
• Strong organizational, documentation, and time management skills
• Proficient computer skills including the use of databases, spreadsheets, and reporting systems

Additional Qualifications

• Current driver’s license, acceptable driving record, and current automobile insurance required
• Successful completion of criminal background, driving record, abuse/neglect, and fingerprint screenings
• Ability to communicate effectively with clients, families, team members, community agencies, and stakeholders
• Ability to establish and maintain professional relationships and appropriate boundaries
• Ability to handle confidential information with professionalism and discretion
• Ability to exercise sound judgment and problem-solving skills in a variety of situations
• Ability to adapt effectively in a fast-paced, changing environment
• Ability to remain calm and effective during crisis situations
• Ability to follow direction, work independently, and demonstrate initiative
• Demonstrated reliability, motivation, creativity, cooperation, and professionalism
• Ability to travel using reliable transportation

Physical Requirements

• Perform sedentary work, including sitting for extended periods and occasionally standing or walking
• Occasionally lift, carry, push, pull or move objects weighing up to 10 pounds
• Perform repetitive hand, finger, and arm movements associated with typing, writing, and computer use
• Physically perform CPR and First Aid when necessary
• Assist with physical transfers or lifting based on the support needs of clients

Keywords

Assistant Director, Developmental Disabilities, Independent Supported Living, ISL, Program Management, Leadership, Community Services, Staff Supervision, Human Services, Springfield Missouri

Position Perks & Benefits

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.