Assistant Director

Firefly Supported Living & Employment Services; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Training & development

Career growth

Supportive culture

Mission driven

Job summary

Firefly Supported Living & Employment Services in Springfield, MO, seeks an Assistant Director to lead and grow essential community-based programs that empower individuals to live more independently and engage in their communities.

You will mentor staff, collaborate with partners, drive program development, and support outcomes for clients while maintaining quality, compliance, and confidentiality standards across programs like ISL, Day Program, and Supported Living.

Qualifications

• Bachelor’s degree required.
• Experience in Developmental Disabilities may substitute year-for-year for degree.
• Strong verbal and written communication skills.
• Strong organizational, documentation, and time management skills.
• Proficient computer skills including databases, spreadsheets, and reporting systems.

Responsibilities

• Lead development, growth, and oversight of Day Program and related services.
• Mentor Program Coordinators and staff and assist Regional Director with operations.
• Build relationships with community partners, funding sources, and agencies.
• Represent organization with clients, families, staff, and stakeholders.

Skills

Leadership

Team Building

Communication

Organizational Skills

Documentation

Education

Bachelor’s degree

Tools

MS Office

Database/Reporting

Job description

Job Title: Assistant Director

Location: Springfield, Missouri

Department: ISL

Employment Type: Full-time

Job Summary: Are you a passionate leader who thrives on developing teams, building quality services, and making a meaningful difference in the lives of others? As an Assistant Director, you will have the opportunity to help lead and grow essential community-based programs that empower individuals to live more independently and engage fully in their communities. This role offers the chance to mentor and support team members, collaborate with community partners, contribute to program development, and help drive positive outcomes for the individuals we serve. If you are an organized, compassionate, and relationship-focused professional who enjoys both leadership and service, we encourage you to apply and join our collaborative team dedicated to improving lives every day. The Assistant Director partners closely with the Regional Director to oversee program operations, personnel, and service delivery across multiple community-based programs, including Day Program, Home Skills Development, Community Networking, Personal Assistance Services, Independent Supported Living, and Shared Living. This position provides leadership, supervision, quality assurance oversight, staff development support, and community relationship management while ensuring exceptional services are delivered to clients and their families.

Key Responsibilities

• Lead the development, growth, and oversight of Day Program, Home Skills Development, Community Networking, Personal Assistance Services, Independent Supported Living, and Shared Living services
• Support and mentor Program Coordinators and support staff while assisting the Regional Director with daily operations and personnel management
• Build and maintain strong working relationships with community partners, funding sources, case management entities, and state agencies
• Represent the organization and individuals served in a positive, professional manner with clients, families, team members, and community stakeholders
• Assist with interviewing, onboarding, and ensuring team members meet employment qualifications and screening requirements
• Monitor quality management activities and support the implementation of organizational goals, initiatives, and strategic objectives
• Ensure required staff training, certifications, and compliance requirements are completed and properly documented
• Maintain accurate records, billing documentation, client files, and confidentiality standards in accordance with HIPAA requirements
• Participate in leadership meetings, supervisory sessions, employee evaluations, and organizational planning activities
• Provide on-call support according to the regional office schedule and assist with special projects and other assigned duties

Education, Experience, and/or Credential Qualifications

• Bachelor’s degree required
• Relevant experience in the field of Developmental Disabilities may substitute year-for-year in lieu of a degree
• Knowledge of directives and guidelines related to Developmental Disabilities services
• Experience developing community partnerships and coordinating with external agencies
• Experience supervising staff, building teams, and supporting employee development
• Strong verbal and written communication skills
• Strong organizational, documentation, and time management skills
• Proficient computer skills including the use of databases, spreadsheets, and reporting systems

Additional Qualifications

• Current driver’s license, acceptable driving record, and current automobile insurance required
• Successful completion of criminal background, driving record, abuse/neglect, and fingerprint screenings
• Ability to communicate effectively with clients, families, team members, community agencies, and stakeholders
• Ability to establish and maintain professional relationships and appropriate boundaries
• Ability to handle confidential information with professionalism and discretion
• Ability to exercise sound judgment and problem-solving skills in a variety of situations
• Ability to adapt effectively in a fast-paced, changing environment
• Ability to remain calm and effective during crisis situations
• Ability to follow direction, work independently, and demonstrate initiative
• Demonstrated reliability, motivation, creativity, cooperation, and professionalism

Physical Requirements

• Perform sedentary work, including sitting for extended periods and occasionally standing or walking
• Occasionally lift, carry, push, pull, or move objects weighing up to 10 pounds
• Perform repetitive hand, finger, and arm movements associated with typing, writing, and computer use
• Physically perform CPR and First Aid when necessary
• Assist with physical transfers or lifting based on the support needs of clients

Keywords

Assistant Director, Developmental Disabilities, Independent Supported Living, ISL, Program Management, Leadership, Community Services, Staff Supervision, Human Services, Springfield Missouri

Position Perks & Benefits

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

Brightli Snapshot

200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.

If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.