Assistant Director

Chick-fil-A; Jackson (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Food

Flexible Schedule

401K

Health Insurance

Paid Time Off

Scholarship Opportunities

Mentorship and Development

Job summary

Chick-fil-A Jackson in Jackson, TN is seeking enthusiastic, hard-working servant leaders to join our family. This fast-paced environment emphasizes teamwork, customer satisfaction, and leadership development.

You will oversee restaurant operations, manage labor and schedules, set daily sales goals, track performance, and partner with the Director team to drive continuous improvement. Benefit eligibility grows with tenure.

Qualifications

• Experience leading restaurant operations and teams.
• Strong customer-service focus and problem-solving skills.
• Ability to manage labor and weekly schedule.
• Proven track record of setting and achieving sales goals.

Responsibilities

• Lead and oversee coordination of all restaurant operations.
• Ensure customer satisfaction at all times.
• Oversee labor scheduling and weekly planning.

Skills

Leadership

People management

Customer service

Operations coordination

Communication

Sales goal setting

Problem solving

Job description

We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Jackson. We pride ourselves in having the best people in the business. This is a fast-paced business,and we have high expectations of our employees, but we also take good care of our team.

Employee Promise

We want our employees to flourish, that is why we promise to create an environment that promotes community, advancement and impact. We back up our promise with a benefits package that supports health, wealth, and well-being.

Primary Duties and Responsibilities:

• Leading and overseeing the coordination of all aspects of restaurant operations
• Ensures customer satisfaction at all times
• Engages in immediate problem resolution and short-term plans to correct critical issues
• Oversees the labor and schedule for the week
• Establish and post daily sales goals to the team
• Tracks and charts sales, labor and productivity of each day-part daily
• Promotes unity among all team members and leadership through effective and timely communication of vision, weekly events, key elements of business plan, etc.
• Maintains healthy relationships with all levels of leadership
• Prepares leaders to speak intelligently about processes, marketing of specials, and the business.
• Meets weekly with Director team as a strategic partner.
• Drives continuous improvement
• Create sales goals and up sell goals

Benefits: Free Food, Flexible Schedule, 401K, Health Insurance, Paid Time Off, Scholarship Opportunities, Mentorship and Development and more. *Benefit eligibility grows with tenure.

Location: Jackson, TN

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.