Assistant Dining Room Supervisor

Masonicare; Wallingford (CT); On-site; USD 25,000 - 36,000; Part time

Job summary

Masonicare at Ashlar Village in Wallingford, CT is seeking a Dining Room Supervisor to oversee daily dining operations on a per diem basis. The role focuses on quality assurance, scheduling, and ensuring high standards of service and sanitation in the dining room.

The ideal candidate will have previous waitstaff and supervisory experience, strong organizational skills, and a professional demeanor to manage resident interactions and coordinate staff during service shifts.

Qualifications

• High School Diploma or GED is required.
• Some waitstaff and supervisory experience is preferred.
• Strong organizational skills and a professional demeanor are essential.

Responsibilities

• Maintain adherence to posted schedule and proper time-off procedures.
• Maintain proper time-clock procedures to ensure accurate hours worked.
• Wait on tables and take resident orders in a professional manner.
• Familiarize staff with menu items and communicate specials and resident issues.
• Check dining rooms pre-meal for proper setup and post-meal for cleanup and reset.
• Assist in interviewing and recommending personnel to fill vacancies.
• Delegate stations and ensure efficient workflow during service.
• Instruct new waitstaff and provide appropriate training.
• Monitor staff activity to maintain smooth service and proper plating.
• Ensure safe and sanitary procedures are followed throughout service.

Skills

Strong organizational skills

Professional demeanor

Education

High School Diploma or GED

Job description

Dining Room Supervisor

Masonicare at Ashlar Village - Wallingford, CT

Per Diem

Summary Of Position

Responsible for quality assurance within the dining room. Creates and maintains scheduling, monitors wait staff compliance with set dining standards, and oversees general sanitation of kitchen operations.

• Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
• Maintain proper time-clock procedures to ensure an accurate account of hours worked.
• Report to work in proper attire to ensure a clean and professional appearance.
• Adhere to all guidelines and procedures for safe food handling and general sanitation.
• Demonstrates customer service skills, treating all customers, visitors, and co-workers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy customer.
• Wait on tables; taking resident orders, served in a professional manner with the abilityto handlemultiple tasks.
• Familiar with menu items and ensures communication to wait staff with regard to menu items, special functions, and resident issues.
• Check dining rooms at pre-meal to ensure tables are set correctly and are neat and clean in appearance .
• Check dining rooms at post-meal to ensure area has been cleared and cleaned properly and reset correctly.
• Assist in interviewing and recommending personnel to fill vacant positions.
• Participate in employee disciplinary matters.
• Create and maintain schedule for Pond Ridge Dining Services staff.
• Delegate stations, pre-meal and post-meal assignments, ensure work is properly completed, and maintain prompt, efficient, and courteous workflow.
• Instruct new waitstaff in appropriate procedures and ensure proper training.
• Discuss menu thoroughly with waitstaff prior to each service, field comments, questions, a nd concerns regarding menu and service.
• Monitor waitstaff activity in kitchen and dining rooms to ensure smooth work flow and proper plating.
• Perform other administrative duties as assigned by Director and/or Assistant Director.
• Ensure waitstaff utilizes safe and sanitary procedures throughout service and set-up.
• Take appropriate procedural steps and make adjustments as necessary following complaints.
• Interact well with both younger (waitstaff) and older (residents) adults, maintaining a pleasing personality and calm focus.
• Maintain a neat appearance; demonstrate professionalism and poise.
• Reports any safety issues, equipment malfunctions and others to supervisors.
• Ensure proper safe food handling and hand washing procedures are followed and proper sanitation of trays, work areas and equipment used.
• Attend all mandatory in-services as required.
• All other duties as assigned.

Education

High School Diploma or GED

Experience

Some waitstaff and supervisory experience

Knowledge/Skills/Abilities

Strong organizational skills and a professional demeanor.

Physical And Mental Demands

Continuous standing, walking, bending, crouching, and carrying. Stress related demands from staffing issues and customer satisfaction issues.