Assistant Dining Room Manager - Blackberry Mountain

Blackberry Farm; Walland (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Blackberry Farm in Walland, TN seeks a Dining Room Supervisor to lead daily dining room operations, manage staff scheduling, and uphold service standards for a high-end guest experience.

The role requires 2-3 years of upscale dining management, strong wine knowledge, and solid computer skills. Candidates must ensure guest satisfaction, coordinate room setups, and participate in weekly meetings.

Qualifications

• 2-3 years' operational management or supervisory experience in upscale dining room.
• Knowledge of wine and spirits.
• Computer experience: word processing, spreadsheets, property management systems.
• High school diploma or equivalent required.

Responsibilities

• Oversee daily operation of dining room, openings, line-up, service, closing.
• Coordinate schedule needs of staff and guest seating plans.
• Monitor service standards and guest communication.
• Develop and support team and captains; supervise dining room staff.
• Attend weekly team and management meetings and ensure look and cleanliness of the restaurant.

Skills

Team leadership

Communication

Wine & spirits knowledge

Computer skills

Education

High school diploma or equivalent

Tools

Word

Excel

Property management systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

1507 E. Millers Cove RdWalland, TN 37886

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Training and knowledge of team
• Communicate all internal information
• Coordinate schedule needs of staff
• Daily operation of dining room: openings, line-up, service, closing
• Coordinate daily needs of both shifts to ensure proper coverage and care of guests
• Coordinate room set-ups/floor charts
• Monthly china/linen/silverware inventory and ordering needs
• Development and support of team and captains
• Support to wine program
• Sustain positive morale of the team
• Special cleaning projects
• Monitor service standards
• Monitor dinner times
• Manage guest seating plans
• Collect information and remarks from guests
• Guest communication
• Oversee daily menu production
• Ownership of corporate meeting functions
• Attend weekly team meetings / Group Meetings /All Manager Meetings
• The Look, Maintenance, and Cleanliness of their restaurant

Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• Dining Room Supervisors and Line Level Team

EDUCATION AND / OR EXPERIENCE

• 2-3 years' operational management or supervisory experience in upscale dining room
• Knowledge of wine and spirits
• Computer experience: word processing, spreadsheets, property management systems
• High school diploma or equivalent required

LANGUAGE SKILLS

• Excellent verbal communication skills
• Strong listening and high interpretive skills
• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Knowledge and understanding of property management cashiering procedures
• Ability to understand and comprehend budgeting issues and labor calculation

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Ability to be on your feet for long periods of time
• Must be able to lift and carry up to 50 lbs.
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Restaurant, Dining Room, Bar, Wait Staff and Kitchen
• Must be able to work outdoors in extreme heat, cold, rain, and all weather conditions