Assistant, Department Clerical

Amery Hospital & Clinic; Amery (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Disability insurance

Tuition reimbursement

Job summary

Amery Hospital & Clinic is seeking a Clerical Assistant to provide essential administrative support to the Rehabilitation Services department. You will help admit patients, schedule appointments, answer calls, and maintain patient files, ensuring a positive patient experience.

In this role you will also manage documentation, billing preparation, and basic department communications, contributing to efficient clinic operations and patient care coordination.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year in an office setting with medical background preferred.
• Demonstrated keyboarding skill and computer knowledge.

Responsibilities

• Admit patients to Rehab Services and coordinate outpatient forms and verify insurance as needed.
• Answer phones politely and take messages accurately.
• Schedule therapy appointments, vacations, weekend coverage, and department meetings.
• Record, type, and distribute meeting minutes, memos, and correspondence promptly.
• Enter daily treatment charges for PT/OT/ST/IP/industrial/swing bed.
• Compile daily and monthly patient care stats and forward to accounting.
• Track PTO and forward payroll information as needed.

Skills

Keyboarding

Computer skills

Phone etiquette

Education

High school diploma or equivalent

Job description

Job Description

Join the Rehabilitation Services team at Amery Hospital & Clinic as a

• Accurately admits patients to Rehab Services and coordinates outpatient forms, including verifying insurance requirements as needed.
• Answers telephone in a pleasant manner and accurately takes messages.
• Maintains accurate therapy schedule, efficiently and accurately scheduling therapy appointments, vacations, weekend coverage, department meetings.
• Accurately records, types, and distributes all required meeting minutes, memos, correspondence, etc. for the department in a timely manner.
• Accurately compiles and enters daily treatment charges for PT/OT/ST/IP/Industrial/Swing bed in a timely manner.
• Compiles and enters daily and monthly accounting stats for patient care and forwards to accounting daily and monthly.
• Keeps track of all PTO requests and sends payroll information as needed.
• Mails out all PT/OT post treatment questionnaires and records results quarterly and summarizes annually per therapist.
• Accurately files dictations, coded face sheets, orders, etc.
• Obtains proper CPM usage for submitting monthly billing.
• Accurately completes membership paperwork for Fitness Center members as needed.
• Forwards, records, and disperses Medicare and Medicaid dictation for proper doctor signatures in a timely manner.
• Immediately reports to Department Manager any defective or improperly operating equipment.
• Prepares, maintains, stocks shelves in examination and treatment areas as needed.
• Maintains accurate patient files and processes accurately for discharge.
• Keeps and maintains office supplies as needed.
• Demonstrates willingness to learn and accept change in applications to duties.

Job Description

Join the Rehabilitation Services team at Amery Hospital & Clinic as a Clerical Assistant. In this important support role, you will help ensure a positive experience for patients while providing administrative and clerical support to our Rehab department. As a department assistant with Amery Hospital & Clinic, you will perform clerical and reception duties to assist the Rehab Services department. In addition, you will also assist with departmental processes and patient care including scheduling, answering phones and welcoming patients.

Essential Duties Include, But Are Not Limited To

• Accurately admits patients to Rehab Services and coordinates outpatient forms, including verifying insurance requirements as needed.
• Answers telephone in a pleasant manner and accurately takes messages.
• Maintains accurate therapy schedule, efficiently and accurately scheduling therapy appointments, vacations, weekend coverage, department meetings.
• Accurately records, types, and distributes all required meeting minutes, memos, correspondence, etc. for the department in a timely manner.
• Accurately compiles and enters daily treatment charges for PT/OT/ST/IP/Industrial/Swing bed in a timely manner.
• Compiles and enters daily and monthly accounting stats for patient care and forwards to accounting daily and monthly.
• Keeps track of all PTO requests and sends payroll information as needed.
• Mails out all PT/OT post treatment questionnaires and records results quarterly and summarizes annually per therapist.
• Accurately files dictations, coded face sheets, orders, etc.
• Obtains proper CPM usage for submitting monthly billing.
• Accurately completes membership paperwork for Fitness Center members as needed.
• Forwards, records, and disperses Medicare and Medicaid dictation for proper doctor signatures in a timely manner.
• Immediately reports to Department Manager any defective or improperly operating equipment.
• Prepares, maintains, stocks shelves in examination and treatment areas as needed.
• Maintains accurate patient files and processes accurately for discharge.
• Keeps and maintains office supplies as needed.
• Demonstrates willingness to learn and accept change in applications to duties.

Work Schedule

• 85 FTE/34 hours per week. Monday - Friday from 10 a.m. to 5:30 p.m. with some variation depending on department needs

Will be based out of Amery but may need to cover the Luck Rehab Clinic from time to time

Required Qualifications

High school diploma or equivalent

Preferred Qualifications

Minimum of 1 year in office setting with medical background is preferred.

Demonstrated keyboarding skill and computer knowledge.

Benefits

Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance and tuition reimbursement. Benefits take effect the first of the month following hire date.

About Amery Hospital & Clinic

Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities. We provide the kind of high-quality care you’d expect to find in a “big city” with the personalized dedication you can expect from a hometown doctor. In addition to primary care for all stages of life, we offer specialty services including oncology, cardiology, orthopedics and surgical services.

We strive to offer more to our patients – more care options, more comfort and more expertise. In addition to our hospital and clinics, we provide specialized care for patients at our Behavioral Health Center and Wound Healing Center. We also work in close collaboration with other hospitals in the HealthPartners health care system, giving our community access to the high-quality care.

As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.