Rehab Department Assistant

Amery Hospital & Clinic; Amery (WI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Disability insurance

Tuition reimbursement

Job summary

A healthcare facility is seeking a Department Assistant to support administratively in the Rehab Services department. The role involves admission of patients, scheduling therapy sessions, and performing clerical duties. Ideal candidates should have a high school diploma and preferably a year of experience in a medical office setting. The position offers competitive benefits and a full-time schedule of 34 hours a week, Monday to Friday. Applicants should be proficient in keyboarding and demonstrate a willingness to learn.

Qualifications

• High school diploma or equivalent required.
• 1+ years in an office setting preferred, especially in a medical background.
• Keyboarding skills and computer knowledge are essential.

Responsibilities

• Admit patients and verify insurance requirements.
• Schedule therapy appointments and manage therapy schedules.
• Record and distribute meeting minutes and correspondence.
• Record and distribute meeting minutes and department correspondence.
• Process daily treatment charges for PT/OT/ST/IP/Industrial/Swing bed.
• Compile daily and monthly care statistics and forward to accounting.
• Process PTO requests and payroll information as needed.
• Mail and summarize post-treatment questionnaires; record results quarterly and annually.
• File dictations, face sheets, orders, and related documents.
• Submit monthly billing with proper CPM usage.
• Complete membership paperwork for Fitness Center members as needed.
• Forward leadership dictations for doctor signatures in a timely manner.

Skills

Clerical duties

Reception skills

Record-keeping

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

As a Department Assistant with Amery Hospital Luck Fitness Center, you will perform clerical and reception duties to support the Rehab Services department, including scheduling, answering phones, welcoming patients, and assisting with departmental processes and patient care.

Responsibilities

• Accurately admit patients to Rehab Services and coordinate outpatient forms, verifying insurance requirements as needed.
• Answer phones in a pleasant manner and accurately take messages.
• Maintain an accurate therapy schedule, efficiently scheduling therapy appointments, vacations, weekend coverage, and department meetings.
• Record, type, and distribute all required meeting minutes, memos, correspondence, etc., for the department in a timely manner.
• Compile and enter daily treatment charges for PT/OT/ST/IP/Industrial/Swing bed in a timely manner.
• Compile and enter daily and monthly accounting stats for patient care and forward them to accounting daily and monthly.
• Track all PTO requests and send payroll information as needed.
• Mail out all PT/OT post‑treatment questionnaires, record results quarterly, and summarize annually per therapist.
• Accurately file dictations, coded face sheets, orders, etc.
• Obtain proper CPM usage for submitting monthly billing.
• Accurately complete membership paperwork for Fitness Center members as needed.
• Forward, record, and disperse Medicare and Medicaid dictations for proper doctor signatures in a timely manner.
• Immediately report to the Department Manager any defective or improperly operating equipment.
• Prepare, maintain, and stock shelves in examination and treatment areas as needed.
• Maintain accurate patient files and process them accurately for discharge.
• Keep and maintain office supplies as needed.
• Demonstrate willingness to learn and accept change in applications to duties.

Work Schedule

• 85 FTE / 34 hours per week. Monday – Friday, 10 a.m. to 5:30 p.m., with some variation depending on department needs.

Required Qualifications

• High school diploma or equivalent.

Preferred Qualifications

• Minimum of 1 year in an office setting with a medical background.
• Demonstrated keyboarding skill and computer knowledge.

Benefits

Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance, and tuition reimbursement. Benefits take effect the first of the month following hire date.

About Amery Hospital & Clinic

Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities. We offer high‑quality care with personalized dedication, including specialty services such as oncology, cardiology, orthopedics, and surgical services. Our hospital and clinics, along with specialty centers for Behavioral Health and Wound Healing, collaborate with other hospitals in the HealthPartners health care system.

About Us

We’re a nonprofit, integrated health care organization providing health insurance in six states and high‑quality care at more than 90 locations. We value diversity, inclusion, and health equity, and we partner with the community as advocates for change.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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