Assistant Convention Center Manager-Sales #JR-01054

City of Virginia Beach; Virginia Beach (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Health, dental and vision insurance

Wellness program

Retirement plan

Tuition reimbursement

Job summary

The City of Virginia Beach is seeking a skilled Duty Manager to oversee operations at the Virginia Beach Convention Center and manage large events from planning to execution.

You will supervise staff and contracted services, coordinate with multiple city departments, and ensure quality service for clients and stakeholders while maintaining safety and regulatory compliance.

Qualifications

• Experience leading a sales team within an event venue setting.
• Experience leading an event services team in a comparable environment.
• Ability to forecast revenues and expenses and assist in budget planning.

Responsibilities

• Assist Convention Center Manager in overall management and supervision of VBCC.
• Serve as duty manager overseeing logistics to meet stakeholder expectations.
• Coordinate event bookings, scheduling, and coordination with VBCC departments.
• Supervise staff and contracted services and ensure quality service delivery.
• Prepare contracts and manage collection of client documents; negotiate agreements.
• Oversee safety coordination with VBPD, VBFD, EMS, and Health Department.

Skills

Sales team leadership

Event venue management

Event services management

Budget monitoring

Contract administration

Education

Eight years education/experience in Business Administration/PR/Marketing

Tools

Momentus event management system

Job description

Virginia Beach is a diverse, vibrant, appealing community with a dynamic year-round tourism economy that serves the needs of local residents and visitors alike. The Virginia Beach Convention & Visitor’s Bureau develops and promotes Virginia Beach as a first-class, year-round destination that contributes to the quality of life and a diverse local economy. The Virginia Beach Convention Center facilitates successful experiences by offering a full range of high quality services and amenities for conventions, professional trade shows, consumer shows and community events.

Job duties include the following:

• Standard Office Hours: Monday – Friday 8:00 am – 5:00 pm however, work schedule will vary based upon event activity and will include days, nights, weekends, and holidays.
• Assist the Convention Center Manager in the overall management and supervision of the Virginia Beach Convention Center (VBCC)
• Serve as a duty manager overseeing all logistics to ensure the venue is meeting or exceeding all stakeholder expectations with respect to the facility and services being provided.
• Assist in being the primary point of contact and managing large events at VBCC
• Assist in being the primary point of contact and managing the booking and scheduling of events at VBCC
• Supervise the sales and marketing, booking and management of events at the VBCC
• Coordinate event services with VBCC business and operations departments
• Supervise City and contracted staff and services
• Meet with clients to provide information on facility services and advise clients regarding laws, rules and regulations relative to operations of various events
• Accurately communicate event and operational information to staff while ensuring delivery of quality services to customers
• Manage Momentus event management system as a power user to ensure event related information is entered accurately and timely
• Negotiate agreements with facility users
• Prepare contracts and manage collection of client contract documents
• Review and approve settlement reports for all completed events; review written reports on both operations and event related incidents
• Assist in the preparation and monitoring of the operating budget
• Supervise the hiring, scheduling and training of full time and part time staff and oversee contractual staff
• Provide leadership and supervision of marketing strategies for programs, events and services by coordinating with the Convention and Visitor Bureau’s Marketing and Communications Team and the VBCC’s exclusive food & beverages services provider
• Foster a good relationship with safety agencies such as VBPD, VBFD, EMS, Fire Marshal’s Office and Health Department. Ensure the VBCC’s emergency plan is continually revised and updated
• Write scope of work documents, secure contractors through municipal RFP process and act as contract administrator for contracted services (Audio Visual, Supplemental Event Staffing, Security, Medical, Law Enforcement and Telecommunications)
• Coordinate event schedules and related activities with the adjacent Virginia Beach Sports Center
• Serve on department and City-wide teams as industry representative

The ideal candidate will have:

• Experience managing a sales team within an Event Venue Management Environment
• Experience managing an event services team within an Event Venue Management Environment

Additional desired skills:

• Experience booking and scheduling database software and other available resources to accurately forecast and monitor revenues and expenses to help prepare the venue’s annual operating budget.
• Experience proficiently managing the use of venue booking database software ensuring that all useful and accurate information is captured and disseminated to staff and clients in a timely manner.
• Experience serving as the administrator for contracted services, including, but not limited to, venue security, event staffing, audio/visual, medical, law enforcement and telecommunications.
• Experience serving as a duty manager at a convention center, overseeing all logistics to ensure the venue is meeting or exceeding all stakeholder expectations with respect to the facility and services being provided.

As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.

Additional requirements:

Drug & Alcohol Clearinghouse: No

Minimum Qualifications: Any combination of education (above the high school level) and/or experience equivalent to eight (8) years in fields such as Business Administration, Public Relations, or Marketing, utilizing the required knowledge, skills, and abilities.

Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status. Must complete training and obtain certification in First Aid/CPR/AED and Trained Crowd Manager by the end of the probationary period. Certifications must be maintained for the duration of employment in this classification.

The City of Virginia Beach is an Equal Opportunity Employer.