Assistant Community Manager - Wesley Chapel, FL

Madison-Capital-Group-Holding-LLC; Wesley Chapel (FL); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

80% company paid medical benefits

Health Savings Account (HSA) & Flex/FS

Short/Long Term Disability

Company paid basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Mental Health Support – EAP

Opportunities for advancement &培训

Résumé du poste

Madison Watergrass in Wesley Chapel, FL is seeking an Assistant Community Manager to support day-to-day operations, leasing, resident relations, and on-site team leadership. You’ll assist the Community Manager, mentor Leasing Consultants, and step in to lease when needed.

You will collaborate with the Community and Regional Manager to drive performance, handle collections, and maintain a high standard of customer service and resident satisfaction across the community.

Qualifications

• 1+ years of property management or leasing experience preferred.
• Bookkeeping or collections experience is a plus.
• Strong communication, organization, and leadership skills.
• A team player with a proactive, customer-first mindset.
• Comfortable multitasking in a fast-paced environment.
• A polished, professional image and excellent interpersonal skills.

Responsabilités

• Assist the Community Manager in daily operations and team oversight.
• Support and mentor Leasing Consultants, ensuring leasing goals are met and Fair Housing standards are upheld.
• Step in to lease apartments when needed and verify prospective resident applications.
• Post rental collections, make bank deposits, and support accounting and administrative functions.
• Conduct monthly market surveys and recommend pricing strategies.
• Handle resident lease files, notices to vacate, and manage delinquencies and evictions.
• Collaborate regularly with the Community and Regional Manager on performance and improvement strategies.
• Address resident concerns with professionalism and care.
• Ensure the community reflects a high standard of customer service and resident satisfaction.

Connaissances

Property management experience

Leasing experience

Communication skills

Organizational skills

Leadership skills

multitasking

Formation

BA/BS degree preferred

Description du poste

Assistant Community Manager - Wesley Chapel, FL

Madison Watergrass, Wesley Chapel, FL | Full-time | On-site
Join Our Team. Make an Impact. Grow Your Career.

Are you passionate about creating thriving communities and delivering exceptional resident experiences? We're looking for a driven, customer-focused Assistant Community Manager to join our team! In this role, you'll support day-to-day operations, assist with leasing, manage resident relations, and help lead an amazing on-site team. You’ll also have the opportunity to step into a leadership role when needed.

This is your chance to grow your career in property management, work with a supportive team, and make a real impact where people live.

What You’ll Do

• Assist the Community Manager in daily operations and team oversight
• Support and mentor Leasing Consultants, ensuring leasing goals are met and Fair Housing standards are upheld
• Step in to lease apartments when needed and verify prospective resident applications
• Post rental collections, make bank deposits, and support accounting and administrative functions
• Conduct monthly market surveys and recommend pricing strategies
• Handle resident lease files, notices to vacate, and manage delinquencies and evictions
• Collaborate regularly with the Community and Regional Manager on performance and improvement strategies
• Address resident concerns with professionalism and care
• Ensure the community reflects a high standard of customer service and resident satisfaction

What We’re Looking For

• 1+ years of property management or leasing experience (preferred)
• Bookkeeping or collections experience is a plus
• Strong communication, organization, and leadership skills
• A team player with a proactive, customer-first mindset
• Comfortable multitasking in a fast-paced environment
• BA/BS degree preferred, but relevant experience will be considered
• A polished, professional image and excellent interpersonal skills

What We Offer

• 401(k) with company match
• 80% company paid medical benefits
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Short/Long Term Disability
• Company paid basic life insurance
• Paid parental leave
• Generous paid time off
• Employee discounts & referral programs
• Mental Health Support – Employee Assistance Program (EAP)
• Opportunities for advancement & training

Schedule

• Monday to Friday, 8-hour shifts
• Some weekend availability may be required