Assistant Community Manager

Blue Castle Agency; Saint Petersburg (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Hourly pay

Medical coverage

Dental and vision coverage

Life and AD&D insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Blue Castle Agency in Saint Petersburg, FL is seeking an Assistant Community Manager to support two communities and the on-site Community Manager. You will be the on-site right hand, ensuring smooth daily operations for residents and staff.

Responsibilities include coordinating show-ready homes, handling applications and leases, rent collection, notices, resident relationships, reviews, tickets, and vendor coordination, with a focus on timely, friendly service.

Qualifications

• 1+ year of customer service, sales, or administrative experience.
• Able to step up and make decisions when on-site.
• Strong organizational skills for ledgers, billing and work orders.
• Working knowledge of Fair Housing Standards or ability to learn quickly.
• Comfortable with vendor coordination and general administrative work.
• Genuine care for the resident experience.
• Clear, friendly communication — first face residents/prospects see.

Responsibilities

• Support the Community Manager in day-to-day operations and lead when needed.
• Keep homes and the community ready to show and route prospects promptly.
• Manage resident applications and leases during ownership changes.
• Assist with rent billing and on-time collections to minimize delinquencies.
• Prepare legal notices and payment agreements per state law.
• Build resident relationships with urgency, empathy, and follow-through.
• Generate Google reviews, resolve resident tickets, and maintain ledgers.
• Move work orders forward to resolution within 48 hours.
• Coordinate with grounds vendors and follow up on improvement plans.

Skills

Customer service

Sales

Administrative

Organizational skills

Fair Housing knowledge

Communication

Job description

Assistant Community Manager
St. Petersburg, FL
$18.00-$21.00 / hour

OVERVIEW

A manufactured housing operator just added a two-community portfolio in the St. Petersburg area (260 home sites combined) and is hiring an Assistant Community Manager to support the Community Manager across both locations. You'll be the right hand on-site, stepping in to lead when needed and keeping the day-to-day running smoothly for residents and the team alike.

WHAT YOU'LL DO

• Support the Community Manager in running day-to-day operations, and step in to lead the community when the Community Manager is out
• Help keep homes and the community ready to show, and route every prospect to the right next step without delay
• Facilitate the paperwork whenever a resident-owned home changes hands — applications and lease signing
• Help ensure rent is billed accurately and collected on time, keeping delinquency low
• Prepare and deliver required legal notices and payment agreements in compliance with state law and Fair Housing Standards
• Build resident relationships that actually stick — respond with urgency, empathy, and follow-through
• Generate Google reviews, resolve resident tickets, and keep resident ledgers and billing accurate
• Keep work orders moving so they're resolved within 48 hours
• Help keep homesites and common areas well-kept, coordinate with grounds vendors, and follow up on mystery-shop action plans

WHY YOU MATTER

This is a newly acquired portfolio, so the early impressions residents get matter — you're a big part of making those first months run smoothly. The small things you catch and follow through on are what keep residents happy and the community running the way it should.

WHAT IT TAKES

• 1+ year of customer service, sales, or administrative experience — manufactured housing or property management background is welcome, but not required
• Comfortable stepping up and making decisions when the Community Manager isn't on-site
• Strong organizational skills — ledgers, billing, and work orders don't fall through the cracks on your watch
• Working knowledge of Fair Housing Standards and state landlord-tenant law, or the ability to get there fast
• Comfortable with the day-to-day of vendor coordination and general administrative work
• A genuine care for the resident experience, not just getting through the task list
• Clear, friendly communication — you're often the first face a resident or prospect sees

THE PERKS!

• Hourly pay of $18.00-$21.00
• Medical coverage (Aetna PPO or HDHP, with Garner reimbursement and HSA options)
• Dental and vision through Unum
• Employer-paid $25,000 life and AD&D insurance
• 401(k) with a 6% company match
• Generous PTO and paid holidays