Service Manager - The Nellie

Carleton Living; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

401K match

Carleton Cares Program

Job summary

Carleton Living is seeking a Service Manager for The Nellie in Austin, TX. You will lead the maintenance team and oversee the preventive maintenance program across a 136-unit property, coordinating tasks, safety trainings, and reporting to the Community Manager.

The role requires EPA Type II HVAC certification, a CPO license (preferred), and 4+ years of apartment maintenance experience. A valid driver’s license is required, and the position is based on-site at The Nellie.

Qualifications

• EPA Type II HVAC certification required.
• CPO license preferred.
• 4+ years of maintenance experience in multifamily housing.
• Ability to drive with a valid license.

Responsibilities

• Supervise and manage the maintenance team, assigning work and tasks to appropriate team members.
• Complete maintenance work orders related to plumbing, carpentry, HVAC, electrical, and appliances.
• Perform general upkeep including painting and drywall repairs as needed.
• Coordinate safety reviews and training with the Community Manager.
• Maintain records and prepare reports in compliance with regulations and Carleton policy.

Skills

Maintenance supervision

Team leadership

Multi-tasking

Time management

HVAC knowledge

Education

EPA Type II Certification (HVAC)

Certified Pool Operator (CPO)

Tools

HVAC equipment

Electrical systems

Job description

Carleton Living: Where Careers and Communities Thrive

A Culture Built on Teamwork, Growth,and Purpose

Where passionate people come together to grow, thrive, and have fun while making a difference.

We are a big family and there is a lot of support available. I feel nurtured in a family environment.

I work with happy people who go the extra mile to help each other. I felt the same when I met the owners and VPs of Carleton Living. Everyone is so friendly, welcoming and on the same page. Seeing how everyone cares is wonderful.

MISTI EDWARDS Leasing Consultant
The Heyward

Learning new things and thriving in different situations and circumstances makes working with Carleton Living special to me.

CARRIE WILLIAMS Assistant Community Manager
Treymore City Place and Treymore North

Carleton Living always approaches employees on a great personal level. Everyone here has a willingness to train.

LYN SMITH Leasing Professional
Treymore City Place and Treymore North

We are a big family and there is a lot of support available. I feel nurtured in a family environment.

I work with happy people who go the extra mile to help each other. I felt the same when I met the owners and VPs of Carleton Living. Everyone is so friendly, welcoming and on the same page. Seeing how everyone cares is wonderful.

MISTI EDWARDS Leasing Consultant
The Heyward

Why Join Carleton Living Property Management Services?

At Carleton, our commitment extends beyond crafting exceptional living spaces; we cultivate a supportive work environment where every team member is motivated to excel each day. We prioritize supporting and empowering our team, fostering a culture where each member feels valued, respected and integral to our success.

What Sets Us Apart?

Proven
Success

We manage multifamily communities with a focus on exceptional living experiences and solid returns for investors.

Service-Driven Culture

Service is at our core, empowering our team to deliver the highest quality experiences for residents and investors alike.

We prioritize professional development, offering the tools and opportunities needed for you to thrive and advance in your career.

Commitment to Excellence

We foster a culture of continuous improvement, encouraging every team member to excel and make a meaningful impact.

Supportive
Team

Join a passionate and collaborative team dedicated to making a difference in the communities we serve.

Benefits at Carleton Living

At Carleton Living, we are committed to providing a comprehensive benefits package that supports our team members’ well-being and financial security. Here’s what you can expect when you join our team:

Health and Wellness

Paid Time Off

Holidays

401K Employer Match

Carleton Cares Program

Join Us

If you are looking for a company where you can make a real impact, grow your career and be part of a dynamic team that values excellence and service, Carleton Living Property Management Services is the place for you. We invite you to join our team, where your talents and passion can contribute to our ongoing success story.

Position:Service Manager - The Nellie

Location: 3300 Manor Road

Austin, TX

Job Id:707

# of Openings:0

Position Summary:

Carleton Living is seeking to hire a Service Manager to join our team. The Service Manager is responsible for leading the overall apartment maintenance and preventative maintenance program and team.

Property Name: The Nellie
Property Size: 136 Units

What You'll Do:

• Supervise and manage the maintenance team, assigning work and tasks to appropriate team members.
• Complete maintenance work orders related (but not limited) to: plumbing, carpentry, make ready, groundskeeping, HVAC, appliance repair, etc.
• Complete plumbing maintenance issues such assnaking and clearing stoppages, replacing fittings, p-traps, toilets, sinks, faucets, installing dishwashers, trouble-shooting leaks, changing water heater elements, etc.
• Complete electrical maintenance issues such asreplacing fixtures and outlets, running wire mold, installing small wall heaters and range hood vents etc.
• Replace window screens, garbage disposals, blinds, kitchen and bath fixtures, hardware, and repair and troubleshoot appliances, install and repair cabinets, adjust doors etc.
• Painting of interior and exterior, cabinets, walls, fences, etc.
• Perform light carpentry and drywall repairs, cabinet installs, installing kitchen/ bath fans and medicine cabinets, etc.
• Assist with custodial work in common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.
• Assist with landscape maintenance, and trash hauling as time permits.
• Coordinates Safety Reviews and Training
• Communicates with the Community Manager regularly to coordinate property needs and resources
• Conducts formal and informal inspections reporting observed problems to the Community Manager
• Works with, trains, assigns and supervises maintenance staff and skilled trades/contractors
• Facilitate/and/or makes repairs and projects utilizing in-house and contracted resources
• Maintain records and prepares reports in accordance with regulations and Carleton policy

What You'll Bring:

• EPA Type II Certification or greater (HVAC Certified)
• Certified Pool Operator (CPO) License is preferred but not required.
• At least 4 years of maintenance experience. Multiple years of apartment maintenance experience required
• Able to multitask and meet deadlines in a timely and organized manner.
• Ability to drive when needed. A valid driver's license and proof of liability insurance is required.