Assistant Community Manager - Residential

Decron-Properties; Pflugerville (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Decron Properties seeks an Assistant Community Manager for a 334-unit community in Pflugerville, TX. The role supports the Community Manager with day-to-day operations, rent collection, leasing activity, and resident relations, ensuring accurate records and a high level of service at an award-winning workplace.

This on-site position requires strong organizational and communication skills, experience in property management, and knowledge of Fair Housing laws.

Qualifications

• 1+ years of experience in property management, leasing, or administrative support.
• Strong organizational, communication, and customer service skills.
• Proficient in Microsoft Office and property management software (Yardi/RealPage).
• Understanding of Fair Housing laws and rental regulations.
• Weekend/extended hours availability.

Responsibilities

• Assist with daily operations, resident communications, and leasing activities.
• Process rent payments, track delinquencies, and assist with collections.
• Assist in the coordination of resident move-ins, move-outs, and compliance documentation.
• Support the community manager with budget monitoring and financial reporting.
• Address resident inquiries and concerns in a timely and professional manner.
• Maintain accurate resident records, files, and documentation in accordance with company policies.
• Post and process legal notices related to rent collection or lease compliance, support eviction procedures in accordance with local laws.
• Support leasing efforts with tours, application processing, and lease signing as needed.
• Contribute to resident retention efforts, community events, and marketing campaigns.
• Ensure compliance with Fair Housing laws and company policies/ procedures.
• Respond to resident inquiries and concerns professionally and promptly.

Skills

Organizational skills

Communication

Customer service

Microsoft Office

Yardi

RealPage

Education

High school diploma or equivalent

Associate degree in Business, Real Estate, or related field

Tools

Yardi

RealPage

Microsoft Office

Job description

Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

Position Summary - Assistant Manager, 2023 build, 334 units

The Assistant Community Manager supports the Community Manager in overseeing the day-to-day operations of a residential apartment community. This role focuses on rent collection, resident relations, leasing support, and administrative tasks. The Assistant Community Manager plays a key role in maintaining accurate records, ensuring a high level of customer service, and promoting the values of Decron Properties.

Essential Duties and Responsibilities

• Assist with daily operations, resident communications, and leasing activities

• Process rent payments, track delinquencies, and assist with collections

• Assist in the coordination of resident move-ins, move-outs, and compliance documentation

• Support the community manager with budget monitoring and financial reporting

• Address resident inquiries and concerns in a timely and professional manner

• Maintain accurate resident records, files, and documentation in accordance with company policies

• Post and process legal notices related to rent collection or lease compliance, support eviction procedures in accordance with local laws

• Support leasing efforts with tours, application processing, and lease signing as needed

• Contribute to resident retention efforts, community events, and marketing campaigns

• Ensure compliance with Fair Housing laws and company policies/ procedures

• Respond to resident inquiries and concerns professionally and promptly

Non-Essential Duties

• Assist with vendor coordination and maintenance follow-up

• Support marketing and resident event efforts

• Provide coverage at other communities as needed

• Participate in team meetings, training, and company events

• Other duties as assigned

Required Qualifications

• High school diploma or equivalent required

• 1+ years of experience in property management, leasing, or administrative support

• Strong organizational, communication, and customer service skills

• Proficiency in Microsoft Office and property management software (e.g., Yardi, RealPage)

• Understanding of Fair Housing laws and rental regulations

• Ability to work weekends and/ or extended hours as needed

Preferred Qualifications

• Associate degree in Business, Real Estate, or related field

• Previous experience in a support or assistant management role within property management

Work Environment and Physical Requirements

This position operates on-site at the apartment community.

• Regularly uses standard office equipment and mobile technology

• Frequently walks the property including stairs and outdoor areas

• Ability to lift up to 25 pounds

• Communicates with residents, vendors, and team members in person, by phone, and electronically

• May be exposed to varying outdoor weather conditions

Company Values

• Integrity – We do what’s right, even when no one is watching.

• Community – We foster collaboration and connection with those we serve.

• Joy – We bring positivity and appreciation to our work.

• Pride – We take ownership and celebrate a job well done.

• Personal Responsibility – We hold ourselves accountable to commitments and results.

• Continuous Improvement – We embrace feedback, learning, and innovation.

Equal Opportunity Statement

Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at-will employment relationship.