Leasing Consultant - Residential

Decron-Properties; Phoenix (AZ); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k

Life insurance

Paid vacation

Sick leave

Holiday pay

Team events

Job summary

Decron Properties in Phoenix, AZ is seeking a friendly Leasing Consultant to create welcoming experiences for prospective and current residents. You will conduct property tours, explain leases, screen applicants, prepare paperwork, and help maximize occupancy while upholding Decron’s standards.

The role requires strong customer service, organization, and communication skills; familiarity with property management software such as Yardi or AppFolio is a plus; weekend availability and a

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service, sales, or administrative experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Ability to work weekends and a flexible schedule as needed.
• Professional appearance and demeanor.
• Comfortable using property management systems and technology tools.

Responsibilities

• Greet and assist residents, prospective residents, and vendors with professionalism and courtesy.
• Conduct property tours, highlighting community features, available units, and apartment amenities.
• Explain lease terms, pricing, policies, and application procedures clearly and accurately.
• Assist applicants through the leasing process, including screening, income requirements, applicable fees, and documentation.
• Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees as applicable, and co-applicants.
• Maintain an up-to-date knowledge of available units, rental rates, occupancy, and current promotions.
• Follow up with prospects and maintain strong, consistent communication to maximize leasing conversion rates.
• Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies.
• Support marketing efforts, including posting online ads and distributing materials, and social media content.
• Assist in organizing resident events and fostering a positive community atmosphere.
• Address resident questions and elevate complex issues to the Community Manager when necessary.

Skills

Customer service

Sales

Communication

Organizational skills

Multitasking

MS Office

Weekend availability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Yardi

AppFolio

Job description

Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

Position Summary

The Leasing Consultant is responsible for creating a positive and welcoming environment for prospective and current residents. This role focuses on leasing apartments, conducting property tours, and assisting with resident relations. The Leasing Consultant plays a key role in achieving occupancy goals while representing Decron Properties with professionalism and enthusiasm.

Essential Duties and Responsibilities

• Greet and assist residents, prospective residents, and vendors with professionalism and courtesy. Respond to inquiries via phone, text, email, and in person

• Conduct property tours, highlighting community features, available units, and apartment amenities

• Explain lease terms, pricing, policies, and application procedures clearly and accurately

• Assist applicants through the leasing process, including screening, income requirements, applicable fees, and documentation

• Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees as applicable, and co-applicants

• Maintain an up-to-date knowledge of available units, rental rates, occupancy, and current promotions

• Follow up with prospects and maintain strong, consistent communication to maximize leasing conversion rates

• Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies

• Support marketing efforts, including posting online ads and distributing materials, and social media content

• Assist in organizing resident events and fostering a positive community atmosphere

• Address resident questions and elevate complex issues to the Community Manager when necessary

Non-Essential Duties

• Assist with community inspections and curb appeal checks

• Participating in team huddles

• Support move-in and move-out processes

• Back up team members as needed

• Other duties as assigned

Required Qualifications

• High school diploma or equivalent

• 1+ years of customer service, sales, or administrative experience

• Excellent interpersonal and communication skills

• Strong organizational skills and ability to multitask

• Proficiency in Microsoft Office (Word, Outlook, Excel)

• Ability to work weekends and a flexible schedule as needed

• Professional appearance and demeanor

• Comfortable using property management systems and technology tools

Preferred Qualifications

• Previous experience in multi-family residential leasing

• Familiarity with Yardi, AppFolio, or similar property management software

• Bilingual in English and Spanish or another language commonly spoken in the area

Work Environment and Physical Requirements

• Combination of office and on-site apartment tours

• Frequent walking, standing, and climbing stairs during property tours

• Ability to lift up to 25 pounds

• Ability to work both indoors and outdoors in varying weather conditions

Company Values

• Integrity – We do what's right, even when no one is watching.

• Community – We foster collaboration and connection with those we serve.

• Joy – We bring positivity and appreciation to our work.

• Pride – We take ownership and celebrate a job well done.

• Personal Responsibility – We hold ourselves accountable to commitments and results.

• Continuous Improvement – We embrace feedback, learning, and innovation.

Equal Opportunity Statement

Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at-will employment relationship.