Assistant Community Manager: Resident Services & Housing

Monroe Group Ltd.; Indiana (PA); On-site; USD 32,000 - 36,000; Full time

Job summary

Monroe Group Ltd. is seeking an Assistant Community Manager to support property operations under the supervision of the Community Manager. The role emphasizes strong clerical skills and knowledge of affordable housing programs.

The position requires handling resident interactions, rent collection, tenant file maintenance, and coordination of events and orientations. Supervisory duties may be required in the Community Manager's absence, with potential shared responsibilities on larger properties.

Qualifications

• High School diploma; 1+ year of Assistant Property Management experience; LIHTC, Section 8, HUD knowledge; strong customer service.
• Must be able to work assigned hours in a fast-paced environment; maintain confidentiality; meet deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Manage office clerical tasks including filing, answering calls, and administration of affordable housing paperwork.
• Collect resident rents and prepare deposit slips.
• Maintain tenant files and related documentation.
• Perform Supervisory duties when Community Manager is absent.
• Assist in entering work orders for maintenance staff; assist in risk management.

Skills

Verbal communication

Written communication

Customer service

Self-motivation

Confidentiality

Timeliness

Education

High School diploma

Bachelor’s degree (preferred)

Job description

Monroe Group Ltd. is seeking an Assistant Community Manager to support property operations under the supervision of the Community Manager. The role emphasizes strong clerical skills and knowledge of affordable housing programs.

The position requires handling resident interactions, rent collection, tenant file maintenance, and coordination of events and orientations. Supervisory duties may be required in the Community Manager's absence, with potential shared responsibilities on larger properties.